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BMW of The Woodlands

The Woodlands, TX

4.7
1,075 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,075 reviews

August 31, 2021

Bobby M. was great throughout the process. Kept me updated and the car was very clean and the price was the quoted amount when I picked It up. Thanks! More

by acamacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Messer
Sep 03, 2021 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 30, 2021

Thanks!!! Happy experience throughout the entire car Thanks!!! Happy experience throughout the entire car buying process. The Client Advisor, Keith goes above and beyond in making sure you have a plea More

by JP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jeanes
Sep 03, 2021 -

BMW of The Woodlands responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2021

A complete mess not organized horribly conduct services and can’t ever give you the correct information. They don’t really care either their customer service is un existence. Managers another joke! Won’ More

by Not happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager didn’t give me his name
Sep 03, 2021 -

BMW of The Woodlands responded

Hi, we are deeply disappointed by your experience at BMW of The Woodlands. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (936) 776-4610 -- we hope to hear from you soon. Take care!

August 27, 2021

Professional, courteous, quality, and timely service by Jeff Whitaker and team. Jeff has been my Service Advisor for 20 years and he is the best! More

by rfuller2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Sep 03, 2021 -

BMW of The Woodlands responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 27, 2021

I have always had no problem when I take my car in for service. Tom was helping me and was super sweet and always answered my questions and returned my calls. More

by Kimclay46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Thong
Sep 03, 2021 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 25, 2021

Great people to work with. They are professional, courteous, and helpful. I will buy another car from this dealer in the near future. Thank you More

by shawnfolks7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matias and Ronald
Aug 31, 2021 -

BMW of The Woodlands responded

We are pleased to hear you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2021

It was an easy, fast, and straight forward car buying experience for me and it was all done via call, text and email. Greatly appreciate the professionalism of all the staff involved in my purchase. Hap More

by robls99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith and Matias
Aug 27, 2021 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 20, 2021

Treated with respect! Work was done well!You did not Treated with respect! Work was done well! You did not make me wear a mask! More

by madonnamboyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 27, 2021 -

BMW of The Woodlands responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 20, 2021

Simply the best. Everyone that I interacted with was so kind, caring and accommodating and ready to help. The reception area is clean and inviting. Christopher went above and beyond to get me a good deal a More

by Leikela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Taylor
Aug 27, 2021 -

BMW of The Woodlands responded

Hi, we're happy you found Christopher to be so supportive during your experience here at BMW of The Woodlands. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2021

My experiences at BMW of the Woodlands is always enjoyable and smooth. They really know how to make you feel like family! I will continue to go back! More

by Maciegregory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Aug 27, 2021 -

BMW of The Woodlands responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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