
BMW of Spokane
Spokane, WA
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Great service department! Scott Grumbly did a great job of listening and accomplishing what I was looking to get done. The service was performed very well at a fair price! I Scott Grumbly did a great job of listening and accomplishing what I was looking to get done. The service was performed very well at a fair price! I will definitely use BMW of Spokane for all of my service needs. More
New 428i I just bought my 5th car from this dealership and wouldn't go anywhere else. Thanks Tyson and Mel for making my new bmw possible. I am absolutely sati I just bought my 5th car from this dealership and wouldn't go anywhere else. Thanks Tyson and Mel for making my new bmw possible. I am absolutely satisfied and highly recommend you see Tyson for your next car!! More
Great, fast and professional experience Kate was a fantastic sales representative. Buying a vehicle is never an easy or fun experience but Kate was extremely professional throughout the enti Kate was a fantastic sales representative. Buying a vehicle is never an easy or fun experience but Kate was extremely professional throughout the entire process. I hated to trade my car in, expanding family forced sell, and Kate noticed that and respected that. I received a fair deal for compensation of my trade and I feel I purchased my new BMW for a fair price. Joe was great and I never felt pressured to purchase. Amy in finance was wonderful and made the finance process simple and quick. I couldn't recommend BMW of Spokane enough. If the service department is half as good as my sales experience was I will be a very happy customer. Thank you so much! More
True representing of the BMW brand BMW of Spokane does an excellent job representing the BMW brand. Quality service and full customer satisfaction is what I get every time I come in to BMW of Spokane does an excellent job representing the BMW brand. Quality service and full customer satisfaction is what I get every time I come in to service my car. Kevin is always professional and takes care of anything that needs to get resolved in a timely manner. He is very fast to answers emails, even at very late hours. When my car needs service, he reassures me that I can trust them with my ///M and they always follow through with excellent service. Owning a BMW is the full experience of the ultimate driving machine backed by excellent customer service. Call Kevin, you won't be disappointed. More
Best car buying experience ever! Brett, our sales advisor, was great. He respected our timeline for decisions and helped us compare several models and options. He was quick to respo Brett, our sales advisor, was great. He respected our timeline for decisions and helped us compare several models and options. He was quick to respond to our questions and very honest about both pros and cons of our issues. Neither he nor his management ever tried to "up sell" us or push us for compromises. When it came time for the big decision they presented a very competitive and complete picture of pricing and financing. There was no need for haggling over price and no "hidden" costs. Scott in service was also very helpful with answers to reliability and serviceability questions. In summary, this experience never felt like we were being "sold" a car. Both my wife and I felt like we being helped to find the best option for what we wanted. Brett, Scott and the management team made this experience a true win/win experience. More
Top notch. This dealership has been newly renovated. It is modern, spacious, and clean. All personnel are friendly and willing to offer great service. The lev This dealership has been newly renovated. It is modern, spacious, and clean. All personnel are friendly and willing to offer great service. The level of service matches the BMW brand, impressive. More
Service at Camp BMW Service...just call Scott, he has saved me a ton of time and money by taking care of things for us (which is a 4 bimmer family) and really have grown Service...just call Scott, he has saved me a ton of time and money by taking care of things for us (which is a 4 bimmer family) and really have grown to appreciate all he does for us... Finance... Evette has you covered, she knows her game, is quick, knowledgable and on top of it! Sales Management.. that would be Joe, I am sort of a busy guy and just need them to meet me half way (not the kind of guy that grinds you on price, but want to be taken care of). Joe Hunstad does just that... Greg Green More
Outstanding customer service! Kate Duske was so friendly and personable! She allowed me to take my time and think it out as much as possible. She and Ron were very nice throughout Kate Duske was so friendly and personable! She allowed me to take my time and think it out as much as possible. She and Ron were very nice throughout the entire process. I'm waiting for a response on some admin issues from someone else at the company, but overall the experience has been great! More
Spring Service Great service that was provided in a speedy and timely manner. Kevin was superb and very customer focused to assure that we received the best servic Great service that was provided in a speedy and timely manner. Kevin was superb and very customer focused to assure that we received the best service for our car. Also appreciated the shuttle driver who very efficiently and kindly took me home. Almost look forward to our service calls! New latte machine is appreciated. More
Spring Service Clinic Courteous and thorough. Replaced both windshield wiper blades and rear window wiper blade. Also did the yearly oil change. Checked with me periodic Courteous and thorough. Replaced both windshield wiper blades and rear window wiper blade. Also did the yearly oil change. Checked with me periodically to see if I needed anything. More