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BMW of Spokane

Spokane, WA

4.6
648 Reviews

215 E Montgomery Ave

Spokane, WA

99207

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648 Reviews of BMW of Spokane

July 16, 2026

We received quality service on both of our BMWs (X5 and X3) this week from the dealership’s friendly, courteous, and highly professional staff. More

by Dlbauch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Jul 16, 2026 -

BMW of Spokane responded

Thank you for your wonderful review! We're delighted to hear our team provided quality service for both your BMW X5 and BMW X3. We truly appreciate your trust in BMW of Spokane and look forward to helping keep both vehicles performing their best for years to come.

July 10, 2026

As usual, great experience. Repairs done quickly. Kevin was very attentive. Helpful and knowledgeable. Highly recommend More

by klfelice2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Jul 10, 2026 -

BMW of Spokane responded

We're grateful for your continued trust in BMW of Spokane! It's wonderful to hear Kevin provided the attentive, knowledgeable customer service you've come to expect and that your repairs were completed promptly. Thank you for your recommendation, and we look forward to assisting you with your future service needs.

July 07, 2026

Kevin provided assistance at the most opportune time. I appreciate his response to my dilemma and cannot thank him enough Kudos Kevin, kudos to More

by jthompsontfllc
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Jul 08, 2026 -

BMW of Spokane responded

Thank you for your kind words and 5-star review! We're so glad Kevin was there when you needed him most and could help turn your situation around. We'll be sure to share your recognition with him. Thank you for choosing BMW of Spokane, and we look forward to assisting you again whenever you need us.

July 06, 2026

Derrick was so patient with me, and very helpful in assisting us to make the best choice, and get the best deal. I love my new car! More

by MM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ellern
Jul 07, 2026 -

BMW of Spokane responded

Congratulations on your new car! We’re so glad Derrick’s patience and guidance helped you find the right vehicle and a deal you felt great about. We’ll be sure to share your kind words with him. Thank you for choosing BMW of Spokane. We appreciate your five-star review and hope you enjoy every mile until we see you again!

July 03, 2026

They always provide good service and are always very courteous. Technicians are also very nice and easy to talk to More

by pierre_dawne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Jul 06, 2026 -

BMW of Spokane responded

Hi Pierre, we're pleased to hear our team is courteous and helpful. Thank you for choosing BMW of Spokane! See you next time!

June 27, 2026

The service of my BMW was timely and efficient. From the quick drop off area, to the efficient and organized service desk area, to the well-appointed waiting room, this dealership does a solid job. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Jun 29, 2026 -

BMW of Spokane responded

Scott, thank you for sharing your great review of Kevin and the team! It means a lot to hear you’re confident in our work here at BMW of Spokane. We look forward to seeing you next time! Safe travels!

June 26, 2026

I actually went for an oil change but I was also concerned about the excess mileage on my leased vehicle. The team at BMW of Spokane was really helpful. They helped me with my situation and I drove More

by sherazm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taya, John, Jacob., Kevin Risley
Jun 29, 2026 -

BMW of Spokane responded

Thanks for sharing your experience with BMW of Spokane! We’re glad the team could step in, address your concerns, and help you find the right lease. Jacob, Taya, John, and Kevin will appreciate the recognition, our team is here to make every visit straightforward and supportive. Wishing you many happy miles ahead!

June 19, 2026

I’ll probably never buy another suv or car from any other dealership. BMW of spokane was the best dealership I’ve had experience dealing with. Pauline was the best I had in sales also. She doesn’t waste you More

by Ryanmallery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulina
Jun 22, 2026 -

BMW of Spokane responded

Ryan, it means the world to read this feedback. We are honored to have your confidence and support! Thank you from Pauline and the rest of the BMW of Spokane team.

June 15, 2026

Horrible place. Quoted a price. Showed up and deal changed. I was to blame so they say. Won’t do business with them. More

by navyfp
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Derrick.
Jun 18, 2026 -

BMW of Spokane responded

Adam, The description of your experience here lacks important context and does not accurately reflect what occurred. As written, the review suggests circumstances that paint an unfair and negative picture of our business, despite those circumstances not having occurred. We welcome you as a customer and are happy to work with you. However, if you choose to make public comments regarding your experience with us, we respectfully ask that those comments reflect the facts of the matter. If you would like to discuss this further, please feel free to reach out to me directly. Chris Marino - General Manager - chrismarino@lithia.com

May 29, 2026

Easy to communicate, friendly, and patient. Very nice experience. Will recommend to others for buying a car in your dealership. Thanks! More

by Feilong He
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie, Joseph Sukin
Jun 01, 2026 -

BMW of Spokane responded

Feilong, thank you for leaving such a stellar review! We appreciate your business and hope you return to BMW of Spokane in the future. Take care!

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