BMW of Spokane

Kevin was very helpful taking care of my current servicing needs as well as explaining my options for various service needs that may come up in the future. Thank you so much! servicing needs as well as explaining my options for various service needs that may come up in the future. Thank you so much! More

It was good but I wanted my recall fixed but they didn’t have the parts 🤷🏻‍♀️ have the parts 🤷🏻‍♀️ More

Will was able to get me in quickly and had my car serviced and ready to go serviced and ready to go More

There is a definite improvement over a few years ago. The service staff was much more responsive. The service staff was much more responsive. More

The dealership is great but I cannot understand how a $90k BMW X6 can come without adaptive cruise control and further, it cannot be added. This seriously diminishes the value of the car to me. Sadly, I $90k BMW X6 can come without adaptive cruise control and further, it cannot be added. This seriously diminishes the value of the car to me. Sadly, I did not realize this until after purchase. More

I purchased my X5 just a few months ago, so I’ve not had a lot of experience with the service department. Last week was much better than brief encounters I’ve had previously. a lot of experience with the service department. Last week was much better than brief encounters I’ve had previously. More

Very professional and attentive. Respectful of my time, answering all questions and addressing all concerns. Respectful of my time, answering all questions and addressing all concerns. More

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I got a great lease deal on ‘24 X3, but it didn’t have features I expected. I upgraded to a ‘25 X1 and it is fantastic! Robbie Rosin is the best car rep I’ve ever worked with! He knows every aspect and e features I expected. I upgraded to a ‘25 X1 and it is fantastic! Robbie Rosin is the best car rep I’ve ever worked with! He knows every aspect and every button is this high tech machine. One suggestion: the “finance process” was not fun. If I’d taken all the insurance they tried to sell me, my lease payment would have doubled! That said, I love the car and loved working with Robbie. He was very professional despite me acting like a jerk at one point. Not my best moment. More