Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Spokane

Spokane, WA

Overview
Reviews
Vehicles
4.2
569 Reviews
Call Dealership (509) 210-1145
View Awards

215 E Montgomery Ave

Spokane, WA

99207

Directions

By Type

Showing 569 reviews

April 20, 2025

Kevin, in Service, always does exceptional work for me. The customer lounge is nicely provided too. More

by Rudyplace
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Report | Print
April 16, 2025

I had my summer tires in the back of my car and they just did a tire rotation and alignment check for my winter tires...in April. They charged my $500 for basically useless work because no one had common sen More

by louislzhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Grumbly, Kevin Risley
Report | Print
April 14, 2025

Unexpected things happen, It’s how they handled it that mattered to me. They went above and beyond to rectify my situation. More

by Kathy Mc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will and Josh
Report | Print
Apr 14, 2025 -

BMW of Spokane responded

Hi Kathy, We're delighted to hear that our team at BMW of Spokane could turn things around for you. We always aim to go above and beyond for our customers!

April 12, 2025

Good experience purchasing vehicle at BMW Spokane and first service experience. Recommend dealership to others. More

by Mark Anderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Report | Print
Apr 14, 2025 -

BMW of Spokane responded

Hi Mark! We're delighted to hear you had a positive experience with both your purchase and service at BMW of Spokane. Thank you for recommending us!

April 04, 2025

Friendly, Responsive, Professional, and the donuts are good too! They work with you and for you. More

by Rick.allmon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Mullin & Jesse
Report | Print
Apr 04, 2025 -

BMW of Spokane responded

Hi Rick! Thank you for the all-around great feedback. We're very pleased to hear you enjoyed your experience at BMW of Spokane and the donuts. Please let us know how we can serve you in the future and enjoy your new car!

April 04, 2025

Good dealership and my salesman Lucas was awesome but the dealership doesn’t have a good visual appeal to it. The inside of the dealership seems a little run down compared to other BMW dealerships I have be More

by johnharris11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Walsh
Report | Print
Apr 04, 2025 -

BMW of Spokane responded

Hi John, thank you for sharing your feedback. We're glad to hear Lucas provided a great experience at BMW of Spokane. We appreciate your input on the dealership's appearance and will take it into consideration as we strive to improve our facilities!

April 03, 2025

I have been treated amazing from this dealership. I own two bmws and the customer service and service center have been honest, reliable and wonderful to work with. I will never go to another dealersh More

by Brittany_pfeifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie, Ralph Shepherd
Report | Print
Apr 03, 2025 -

BMW of Spokane responded

Hi Brittany, Thank you for your loyalty! We are truly thrilled to hear about your tremendous experience with the level of care our BMW of Spokane team has provided. We're here whenever you need us!

April 01, 2025

The two employees that were in the service are checking customers in to get their cars serviced this past Saturday March 29 were AWESOME! More

by mculpepper68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot their names but it was a female and the male was the service manager I think
Report | Print
Apr 02, 2025 -

BMW of Spokane responded

Hello, We're very pleased to hear that our service team at BMW of Spokane made such a great impression during your recent visit! Thank you for sharing this feedback, and we look forward to assisting you again in the future.

March 20, 2025

Thank you Spokane BMW. Great sales and service. Good job to all there. We appreciate you ! More

by Don Swanston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly, Kevin Risley
Report | Print
Mar 20, 2025 -

BMW of Spokane responded

Hi Don, Thank you for the kind feedback. We appreciate your acknowledgement of all-around great sales and service from our BMW of Spokane team. Please let us know we can serve you in the future!

March 19, 2025

Friendly, helpful, & knowledgable. We actually enjoyed interacting with the young woman. I don’t see her name below, however. Thank you. More

by Moses Lake Mini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Swenson
Report | Print
Mar 19, 2025 -

BMW of Spokane responded

Hello, We're very happy to hear that you had a great experience with our team at BMW of Spokane service team! It's great to know the young woman assisting you made your visit enjoyable. Thank you for sharing this feedback, and we look forward to serving you again in the future!

1
2
...
57