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BMW of Spokane

Spokane, WA

4.3
586 Reviews

215 E Montgomery Ave

Spokane, WA

99207

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Showing 586 reviews

June 04, 2025

Great selection and knowledgeable staff. Great to do business with. Would definitely recommend them to anyone. More

by JeffH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Rosin
June 02, 2025

Kevin was very helpful taking care of my current servicing needs as well as explaining my options for various service needs that may come up in the future. Thank you so much! More

by kyisin.aung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
Jun 03, 2025 -

BMW of Spokane responded

Hi Kyisin, We appreciate your feedback regarding service! Our team's happy that Kevin provided you with excellent service and guidance at BMW of Spokane. Let us know how we can assist you in the future!

May 30, 2025

It was good but I wanted my recall fixed but they didn’t have the parts 🤷🏻‍♀️ More

by Cheryle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Grumbly, Kevin Risley
Jun 02, 2025 -

BMW of Spokane responded

Hi Cheryle, Thank you for visiting our BMW of Spokane service center! We're happy to hear your appointment went well but we do apologize for the recall parts not being in stock. When you have the time, please reach out to us and we would be happy to get your vehicle in and taken care of.

May 23, 2025

Will was able to get me in quickly and had my car serviced and ready to go More

by Mdimico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Clark
May 27, 2025 -

BMW of Spokane responded

Thank you for sharing your prompt service visit with Will! We appreciate your business and look forward to your next BMW of Spokane appointment. Safe travels ahead!

May 21, 2025

There is a definite improvement over a few years ago. The service staff was much more responsive. More

by Matthewmj812
Recommend Dealer
Yes
Employees Worked With
Audrey
May 22, 2025 -

BMW of Spokane responded

Hi Matthew, Thank you for sharing the noticeable change in our team and level of service provided at BMW of Spokane! We are working diligently to ensure our customers have professional and seamless car-buying experiences. We hope to earn your business again in the future.

May 21, 2025

The dealership is great but I cannot understand how a $90k BMW X6 can come without adaptive cruise control and further, it cannot be added. This seriously diminishes the value of the car to me. Sadly, I More

by Mavolio4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah
May 22, 2025 -

BMW of Spokane responded

Thank you for sharing your feedback with us at BMW of Spokane. We understand how important features like adaptive cruise control can be, and we're sorry to hear about the oversight. Please feel free to reach out if there's anything we can do to assist or discuss further options!

May 21, 2025

I purchased my X5 just a few months ago, so I’ve not had a lot of experience with the service department. Last week was much better than brief encounters I’ve had previously. More

by dsp
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
May 22, 2025 -

BMW of Spokane responded

Thank you for sharing your experience with us at BMW of Spokane. We're glad to hear that your recent visit was an improvement, and we look forward to providing consistently great service in the future!

May 21, 2025

Very professional and attentive. Respectful of my time, answering all questions and addressing all concerns. More

by Cassie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Moore, AJ Rodriguez
May 22, 2025 -

BMW of Spokane responded

Thank you for the first-class feedback! We love knowing our BMW of Spokane team is ensuring our customers' questions and concerns are met at each visit. Please let us know how we can serve you in the future, Cassie!

May 19, 2025

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by hardwayranch
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Risley
May 20, 2025 -

BMW of Spokane responded

Thank you for the 5-stars! We appreciate your business at BMW of Spokane and look forward to your next visit!

May 18, 2025

I got a great lease deal on ‘24 X3, but it didn’t have features I expected. I upgraded to a ‘25 X1 and it is fantastic! Robbie Rosin is the best car rep I’ve ever worked with! He knows every aspect and e More

by billyeend
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Rosin, Kevin Risley
May 18, 2025 -

billyeend responded

Looks fine

May 19, 2025 -

BMW of Spokane responded

Thank you for sharing your experience with us at BMW of Spokane! We're glad to hear that Robbie provided excellent service and helped you find the perfect vehicle. We appreciate your feedback on the finance process, as it helps us improve our services. Enjoy driving your new '25 X1!

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