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BMW of Southpoint

Durham, NC

4.8
1,541 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,541 reviews

August 15, 2025

An exceptional experience each and every time I’ve purchased or serviced my vehicles here. More

by Bob W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer, Curtis Aldershof, Shawn Choudhry, Monica Cleven, Paula McMaster, Curtis Griffie, Shawn Monaghan, Stacie Merwitz
Aug 19, 2025 -

BMW of Southpoint responded

Bob W, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

August 14, 2025

BMW Southpoint is professional, efficient and communicate well. We were recently there fur a service and out service tech was Robert Rivera We would recommend this dealership. More

by A4hollywood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rivero
Aug 19, 2025 -

BMW of Southpoint responded

A4hollywood, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 02, 2025

Nate went above and beyond in everything he did before during and after my car was serviced.. Thanks Nate and he is a reason to use the Souuthpoint dealership More

by 77.limiest.bights
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Aug 04, 2025 -

BMW of Southpoint responded

77.limiest.bights, we really appreciate your feedback! Hi 77.limiest.bights, we are very happy to have provided you with such a positive experience!

July 23, 2025

I gave the dealership a five star rating because my Service Advisor, Malcolm Fields, was awesome. More

by donaldw61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Jul 24, 2025 -

BMW of Southpoint responded

Donaldw61, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. Feel free to reach out to us if you need anything. Have a wonderful day!

July 21, 2025

Jeff C. in the service department at BMW Southpoint was truly a pleasure to work with. From the moment we arrived, he was professional, courteous, and really More

by Beamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Clark
Jul 23, 2025 -

BMW of Southpoint responded

Beamer, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

July 14, 2025

Always terrific customer service at this dealership. Staff is professional, knowledgeable, and service-oriented. Really appreciate the vehicle inspection videos they share. Even offer complimentary v More

by gkeegan23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Jul 16, 2025 -

BMW of Southpoint responded

Gkeegan23, we are so pleased you enjoyed your visit to BMW of Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2025

Appt time was not met, car was not charged after service, and it took 18 minutes for my car to be delivered. More

by KatheD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Rivero
Jul 16, 2025 -

BMW of Southpoint responded

KatheD, Thank you for taking the time to share your recent experience with us. We are disappointed to learn of your experience here at BMW of Southpoint, but will take this opportunity to improve. Please provide us with more feedback, we want to rectify this situation. Contact our Client Relations Manager Summer, at (833) 231-6580 at a time convenient for you.

June 10, 2025

What stood out the most was the customer care. They kept me updated throughout the process and even followed up afterward to make sure everything was running smoothly. Highly recommend this BMW More

by Bmwfan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 12, 2025 -

BMW of Southpoint responded

Bmwfan2, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2025

I drove away feeling confident and excited about my purchase. Highly recommend this BMW dealership if you’re looking for top-notch service and a stress-free car buying experience! More

by Bmwfan2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Estes
Jun 12, 2025 -

BMW of Southpoint responded

Bmwfan2, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2025

We purchased a used 330i at BMW of Southpoint and are extremely pleased with the service and care provided by Curtis, Shawn, Kevin and Stacie. Despite a very tricky situation around the financing of t More

by Julian & Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Newell, Curtis Aldershof, Shawn Choudhry, Shawn Monaghan, Stacie Merwitz
May 21, 2025 -

BMW of Southpoint responded

Julian & Ryan, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!