BMW of Southpoint

I have been dewaling for two vehicles with this company and never had a bad experience. My current Service Representative, Patricia Fradenburg, is outstanding. She knows all the answers to my questions an and never had a bad experience. My current Service Representative, Patricia Fradenburg, is outstanding. She knows all the answers to my questions and to what has to be done to my car. She is also personable and an absolute pleasure with whom to associate. She is an example of the fine staff at Performance. Fred Clinton More

THis was the best car buying experience I've ever had. Michael spent the time with me, ensuring I had (and knew) everything. The financing personel Bob French was just as helpful. The deal I got was out o Michael spent the time with me, ensuring I had (and knew) everything. The financing personel Bob French was just as helpful. The deal I got was out of this world. I am actually paying close to cash for the car spread over 60 months. Its such a great deal that I am contemplating buying another BMW in a few weeks. More

My car was fixed promptly and effectively. The scheduling of the appointment was easy and I received an e-mail confirmation promptly. The shuttle service was very helpful. Overall, no complaints scheduling of the appointment was easy and I received an e-mail confirmation promptly. The shuttle service was very helpful. Overall, no complaints. More

Came in for inspection - fast, efficient, and polite service. My salesman set it up and I was greeted and ushered in for service immediately. The waiting area was clean with snacks and drinks and wifi service. My salesman set it up and I was greeted and ushered in for service immediately. The waiting area was clean with snacks and drinks and wifi is available. More

I needed a service appt. Called and got one the next day. Arrived 20 minutes early, got seen immediately and was on my way home in 50 minutes. Great service and attention to detail. Thanks very much! Char Arrived 20 minutes early, got seen immediately and was on my way home in 50 minutes. Great service and attention to detail. Thanks very much! Charles B Hammond Employee - Jason Nunnery More

shelly was very concerned about the service of my auto. shelly would give me call s and call backs how my car was doing and what was being done on my auto. shelly would give me call s and call backs how my car was doing and what was being done on my auto. More

impressed with follow up, interpersonal skills, knowledge and genuine concern to satisfy the customer expensive - but as in most things in life, you get what you pay for! and genuine concern to satisfy the customer expensive - but as in most things in life, you get what you pay for! More

I rated Performance BMW the highest standards because I have had numerous experiences dealing with them. For 21 years I have enjoyed being accommodated in a cordial,informative,responsible,and prompt manne have had numerous experiences dealing with them. For 21 years I have enjoyed being accommodated in a cordial,informative,responsible,and prompt manner as I either made a vehicle purchase or executed a manufacturer's service requirement. In all instances, my transactions were handled expeditiously. More

The BMW service place is amazing. Great experience from the moment you drive in. You're met by very nice people the moment you open your door. Service ticket is written quickly. If you want to wait, get the moment you drive in. You're met by very nice people the moment you open your door. Service ticket is written quickly. If you want to wait, get access the free wireless, get a cappuccino and watch the big screens in a large comfortable chair. If you can't wait they will give you a loaner or a ride where ever you want to go then pick you up later. More

Always get prompt service bookings that fit with my schedule. Rare to have to leave the car overnight, but in those instances have been given a service car to drive which is always fun. Appreciate the schedule. Rare to have to leave the car overnight, but in those instances have been given a service car to drive which is always fun. Appreciate the early & late opening of service department. Consider the extended maintenance plan - it takes the sting out of owning a BMW! More