BMW of Southpoint

We purchased a CPO 3-series from Terri at Performance after looking around the Triangle at Audi, MB, and a competing BMW dealership. The car essentially sold itself in comparison to the other makes, but after looking around the Triangle at Audi, MB, and a competing BMW dealership. The car essentially sold itself in comparison to the other makes, but Terri's profesionalism won us over for the Performance BMW dealership. She was attentive and accomodating, but not pushy or overly intrusive. Others were either too pushy, or borderline dismissive. We initially found our vehicle at a different dealership a few hours away, but because of our positive experience with Ms. Rogers, we contacted her to see if she could manage the transaction from Chapel Hill, instead of trying to reach out to a dealer with whom we had no relationship. Terri was able to get the car in next day, sharp as a tack. A great transaction all said and done. More

I've been a customer of Performance BMW since my first bimmer in 04 and the service is always great. This last visit Maurice was my adviser and he took great care of me. He even got me a loner at the la bimmer in 04 and the service is always great. This last visit Maurice was my adviser and he took great care of me. He even got me a loner at the last minute when it was determined that they needed to keep my car overnight unexpectedly. The service department is no doubt top notch. More

My experience @ Performance BMW and with Ric was one of the best ever! Everyone was extremely helpful and went completely overboard in in making sure that i was pleased and satisfied. It was totally unexpe the best ever! Everyone was extremely helpful and went completely overboard in in making sure that i was pleased and satisfied. It was totally unexpected but very welcomed. Thank you!! More

I bought a beautiful used BMW. I have encountered a few problems with it, but it is still under original warranty and the Performance Service department (my guy is Maurice Bryant) has been super to me. I g problems with it, but it is still under original warranty and the Performance Service department (my guy is Maurice Bryant) has been super to me. I got a loaner for a few days, no questions asked. How many people have their car worked on and get a 2011 black BMW 335i as a loaner? They have worked hard to keep me happy and I am pleased and impressed. Never been treated so well at a car dealership before. Never had the pleasure of owning a BMW before. Different crowd of people, and I mean that in a good way. More

The items that need repair the must are not due to wear and tear. I have replaced twice door handles because they break at a rate of $400.00 each. I think, the dealer will benefit of an item that per desig and tear. I have replaced twice door handles because they break at a rate of $400.00 each. I think, the dealer will benefit of an item that per design is faulty, the manufacturer should provide the component at cost, and thus pass them to the customer. More

I have been dewaling for two vehicles with this company and never had a bad experience. My current Service Representative, Patricia Fradenburg, is outstanding. She knows all the answers to my questions an and never had a bad experience. My current Service Representative, Patricia Fradenburg, is outstanding. She knows all the answers to my questions and to what has to be done to my car. She is also personable and an absolute pleasure with whom to associate. She is an example of the fine staff at Performance. Fred Clinton More

THis was the best car buying experience I've ever had. Michael spent the time with me, ensuring I had (and knew) everything. The financing personel Bob French was just as helpful. The deal I got was out o Michael spent the time with me, ensuring I had (and knew) everything. The financing personel Bob French was just as helpful. The deal I got was out of this world. I am actually paying close to cash for the car spread over 60 months. Its such a great deal that I am contemplating buying another BMW in a few weeks. More

My car was fixed promptly and effectively. The scheduling of the appointment was easy and I received an e-mail confirmation promptly. The shuttle service was very helpful. Overall, no complaints scheduling of the appointment was easy and I received an e-mail confirmation promptly. The shuttle service was very helpful. Overall, no complaints. More

Came in for inspection - fast, efficient, and polite service. My salesman set it up and I was greeted and ushered in for service immediately. The waiting area was clean with snacks and drinks and wifi service. My salesman set it up and I was greeted and ushered in for service immediately. The waiting area was clean with snacks and drinks and wifi is available. More

I needed a service appt. Called and got one the next day. Arrived 20 minutes early, got seen immediately and was on my way home in 50 minutes. Great service and attention to detail. Thanks very much! Char Arrived 20 minutes early, got seen immediately and was on my way home in 50 minutes. Great service and attention to detail. Thanks very much! Charles B Hammond Employee - Jason Nunnery More