BMW of Southpoint

Bad customer service Wish I never bought my BMW from them. For a scheduled oil change it took 45 minutes just to get checked in with an empty service area. One car pulled Wish I never bought my BMW from them. For a scheduled oil change it took 45 minutes just to get checked in with an empty service area. One car pulled in behind me about 20 minutes after I arrived and they took care of her first. I was pushed to the waiting room and forgotten about. I had to leave to get children from school but they didn't care. Simple oil change took two and a half hours when I was told one hour. The car still shows a maintenance light that the oil change was not done. Go to Raleigh where they care about people and run on time. They even call and left a message to see how the service was but I called back to get a voice mail that they never returned. Go where someone cares. More

Great Customer Service Experience Anthony Scott and the staff at BMW all went above and beyond my expectations during my car buying experience! The process went as smooth as any car b Anthony Scott and the staff at BMW all went above and beyond my expectations during my car buying experience! The process went as smooth as any car buying experience I have ever had, and I got the perfect car at a reasonable price. I'll recommend stopping in and buying a car from Anthony to anyone in the market for a BMW. More

The very best!!!! Corey Allen was the best salesman we have ever had the pleasure of working with. Corey knew the car inside and out. We will refer all family and frien Corey Allen was the best salesman we have ever had the pleasure of working with. Corey knew the car inside and out. We will refer all family and friends to Corey Allen at BMW SOUTHPOINT. Thank you for the ultimate experience in car buying. The Smiths More

The Ultimate Customer Experience I was searching in a 200 mikes radius for my ultimate driving machine. Walked in Hendrix BMW on a Monday afternoon, met Corey, Communicated to him, I was searching in a 200 mikes radius for my ultimate driving machine. Walked in Hendrix BMW on a Monday afternoon, met Corey, Communicated to him, what I was looking for and left the lot. This was a familiar routine for me with no follow-up. Corey called on Tuesday and stated I found your car, the rest is history. They delivered my car to me on that Friday of the same week. Every touch point and interaction was positive and customer centric. More

great experience Corey went above and beyond to help me with getting the correct vehicle that met my needs and at a reasonable price! I was taken care of and assisted Corey went above and beyond to help me with getting the correct vehicle that met my needs and at a reasonable price! I was taken care of and assisted without pressure to make a decision. I will feel very comfortable buying my vehicles here and I'll recommend BMW of Southpoint to everyone! More

Remarkable! Wow! Corey went above and beyond to help me with getting my dream vehicle! I was taken care of and felt valued!! I will forever buy my vehicles here a Wow! Corey went above and beyond to help me with getting my dream vehicle! I was taken care of and felt valued!! I will forever buy my vehicles here and I'll recommend BMW of Southpoint to everyone! More

Awesome Experience Corey is an outstanding individual who will express his want to help you and make your experience the best it can be. He is very welcoming and puts fo Corey is an outstanding individual who will express his want to help you and make your experience the best it can be. He is very welcoming and puts forth all his efforts to make things right for the consumer. More

BMW Purchase Was Great I bought my BMW 750LI from Performance BMW almost 7 years ago. It was a great experience then and I have had great service from them all these years. I bought my BMW 750LI from Performance BMW almost 7 years ago. It was a great experience then and I have had great service from them all these years. They take very good care of their customers. More

Worst experience ever It’s been 4 times that I’m bringing my car here and still they can’t figure out what is wrong with my tire . It’s loosing air all the time and they ke It’s been 4 times that I’m bringing my car here and still they can’t figure out what is wrong with my tire . It’s loosing air all the time and they keep saying “there’s nothing “, “we can’t find or see any leaks” . They’re not even changing the tire . I’m sick of paying for this car when I have to put air in the tire every single day . This company should change their engineers , hire someone who is good at his job and don’t waste people time. More

Best Car Buying Experience Ever! If you are looking for a personalized experience with no haggling or pressure visit Vincent Mcleod at Performance BMW, Chapel Hill Blvd, D If you are looking for a personalized experience with no haggling or pressure visit Vincent Mcleod at Performance BMW, Chapel Hill Blvd, Durham. I had the pleasure of meeting Vincent months before purchasing my vehicle and he was very thorough in answering all my questions prior to my arrival at the dealership. He was very prompted, professional and courteous. He followed through with the perks I requested and stayed in constant contact after my purchase to ensure my vehicle was performing to my satisfaction. I'm truly appreciative of the experience and would recommend him to anyone looking to purchase a vehicle. I was also granted the opportunity of meeting one of the General Managers after my purchase. The staff was very professional and I was always greeted with a smile. This was by far the best car buying experience I have ever had....thank you!!!!! and by the way I LOVVVVVEEEE MY CAR!!! More