BMW of Southpoint

Great Service Service Manager was very polite and personal. Made sure I was comfortable during my wait. All other staff welcoming, spoke and made eye contact. Service Manager was very polite and personal. Made sure I was comfortable during my wait. All other staff welcoming, spoke and made eye contact. Thank you for great staff. More

Superior Service I had a very good experience working with Nate in the service department. He is knowledgeable and professional. The work was good and fast. The enviro I had a very good experience working with Nate in the service department. He is knowledgeable and professional. The work was good and fast. The environment is very pleasant while waiting. More

Great Customer Service Great Customer Service, very detailed regarding what services my vehicle needed I would highly recommend this dealership. Nate Gibson was my client a Great Customer Service, very detailed regarding what services my vehicle needed I would highly recommend this dealership. Nate Gibson was my client advisor and it was a pleasure working with him. I also had a full car detail, which was AMAZING!!!!! More

Excellent service at BMW of Southpoint My service experience at BMW of Southpoint has been consistently excellent. The staff are professional, knowledgable and welcoming. They go above an My service experience at BMW of Southpoint has been consistently excellent. The staff are professional, knowledgable and welcoming. They go above and beyond to make certain the customer is completely satisfied. I give BMW of Southpoint my highest recommendation. More

Unbeatable I am into my fourth vehicle with this dealership, three of which have been BMWs. This service group is consistently over the top good. I challenge I am into my fourth vehicle with this dealership, three of which have been BMWs. This service group is consistently over the top good. I challenge anyone to find customer service that is as good as that delivered by service manager Patricia and service consultant Malcolm. Good for Hendricks for identifying such talent! More

Service My first time visiting and will return. Malcolm was a great service advisor. I waited for my car and they provided a comfortable place for me to work My first time visiting and will return. Malcolm was a great service advisor. I waited for my car and they provided a comfortable place for me to work while waiting. More

The best Wonderful in every aspect: customer service, diagnosis, shuttle, wait time...it was my first visit and a very impressionable one. I'm definitely makin Wonderful in every aspect: customer service, diagnosis, shuttle, wait time...it was my first visit and a very impressionable one. I'm definitely making this my service center. More

Excellent customer service with a touch of effectiveness communications. Kenneth was sympathetic due to me coming in with a problem and making sure they finished the car while with a touch of effectiveness communications. Kenneth was sympathetic due to me coming in with a problem and making sure they finished the car while I just got out of the hospital at Duke Raleigh and was hurting badly. More

Excellent Service My customer service rep (Carnell) was wonderful. He gave me his honest opinion about what he thought I needed and what I didn’t need at this time. He My customer service rep (Carnell) was wonderful. He gave me his honest opinion about what he thought I needed and what I didn’t need at this time. He explained various options to me. In addition, the waiting area was very comfortable and accommodating. I was able to relax and to take care of business when I needed to. I always feel like a VIP when I’m there. Thank you for an excellent experience! More

BMW Southpoint Brought vehicle in for service. Team was prompt, friendly and informative. They made sure all services were up to date. Over all a Great service team. Brought vehicle in for service. Team was prompt, friendly and informative. They made sure all services were up to date. Over all a Great service team. More