BMW of Southpoint

Excellent service at BMW Southpoint As usual, service was excellent and prompt. Malcolm was my service advisor and he was super - social, professional, attentive. Most important, he made As usual, service was excellent and prompt. Malcolm was my service advisor and he was super - social, professional, attentive. Most important, he made a point to find me in the service waiting area regarding the status of my car. He said he prefers to talk to the customer rather than texting. Spot on customer service. More

BMW 230i Patricia is in charge of service department. She has been helping me with different cars for over 15 years. Not only that she will always take excell Patricia is in charge of service department. She has been helping me with different cars for over 15 years. Not only that she will always take excellent care of the car but what is more important you can trust her advice and judgement. More

Excellent vehicle service! Kenneth and Patricia were excellent as always... 10/10. Had some vibration when braking too. did a yearly service and fixed the brakes.. my 340i is Kenneth and Patricia were excellent as always... 10/10. Had some vibration when braking too. did a yearly service and fixed the brakes.. my 340i is back to normal! Had a new 2019 x3 loaner.. great suv and will be purchasing one soon. Top notch service department.. quick, professional, friendly.. Thank you. More

Routine oil change. I arranged online for service. Brooks was quick to meet and greet and help me with the car. He surveyed the vehicle and asked a few questions. I was i I arranged online for service. Brooks was quick to meet and greet and help me with the car. He surveyed the vehicle and asked a few questions. I was in and out within 10 minutes. He communicated to me with updates and the car was serviced to meet my needs. More

Great service the sales and service departments are great. The customer service at south point BMW is always top notch. They always go above and beyond to accommoda the sales and service departments are great. The customer service at south point BMW is always top notch. They always go above and beyond to accommodate my needs and schedule. More

BMW service I have serviced BMW 3 series sedan at BMW Southpoint since the beginning. I am very happy at the service. The facilities are fantastic. The advise is I have serviced BMW 3 series sedan at BMW Southpoint since the beginning. I am very happy at the service. The facilities are fantastic. The advise is great. More

Reliable and efficient My BMW has been totally reliable and repair-free during my 2 1/2 yrs of leasing other than wheel alignment and regular maintenance of oil and other f My BMW has been totally reliable and repair-free during my 2 1/2 yrs of leasing other than wheel alignment and regular maintenance of oil and other fluid changes. Whenever needed the dealership provided a loaner for the day. Today’s brake fluid service and multi-point checkup was relatively quick. Information was communicated clearly and courteously. I couldn’t ask for more. More

I have never been treated so well. They treat you like the most important person there to them you are not an intrusion but the reason. Everyone who works there greets you and makes sur They treat you like the most important person there to them you are not an intrusion but the reason. Everyone who works there greets you and makes sure you are taken care of and have what you need they don’t push things you don’t need this is what every business should do and be run. I just wish I could give them more stars More

Great emergency help! Josh was fantastic at helping me navigate an emergency repair with my vehicle. I was in and out with a loaner, great communication throughout day and Josh was fantastic at helping me navigate an emergency repair with my vehicle. I was in and out with a loaner, great communication throughout day and a prompt repair. More

The Best Customer Service Ever! I had taken my BMW in for a Oil service, State Inspection and Recalls and it was a unbelievable experience Customer service and The Loaner car program I had taken my BMW in for a Oil service, State Inspection and Recalls and it was a unbelievable experience Customer service and The Loaner car program was Awesome - Had a 2019 X5 SUV 2 days. Very nice?????? Great dealership ,thank again- Carnell Lunsford /Service Rep. Great Job More