BMW of Southpoint

Excellent Service Department! I’ve been servicing my BMW’s for years at the place. Josh and Ken are always fun to work with. The recent service of my 2019 M4CS was done in a timely I’ve been servicing my BMW’s for years at the place. Josh and Ken are always fun to work with. The recent service of my 2019 M4CS was done in a timely manner and they were even able to put me in a loaner instead of waiting. More

Service at BMW of southpoint My car was repaired in a timely manner and at a reasonable price. The service staff were very professional and treated me with respect. I highly recom My car was repaired in a timely manner and at a reasonable price. The service staff were very professional and treated me with respect. I highly recommend this BMW dealership. More

5 STAR CARE Nate was my associate he kept me informed about the work being done and when I left my baby(car) was looking good and riding smooth Nate was my associate he kept me informed about the work being done and when I left my baby(car) was looking good and riding smooth More

good work I’ve been a customer for going on ten years and have never had a bad experience. Folks are friendly and professional. With the one exception right aft I’ve been a customer for going on ten years and have never had a bad experience. Folks are friendly and professional. With the one exception right after the new place opened (and it was taken care of) I have been completely satisfied. More

Service Representative Went out of the way to find a solution. Kept me informed. Found alternative options when things did not work out as planned. BMW service staff are tra Went out of the way to find a solution. Kept me informed. Found alternative options when things did not work out as planned. BMW service staff are trained well. More

Always a Pleasure!! I have always had a great experience with BMW of Southpoint. All of your staff are professional, courteous, communicative and friendly. Jason and Joyc I have always had a great experience with BMW of Southpoint. All of your staff are professional, courteous, communicative and friendly. Jason and Joyce were particularly helpful with my latest experience! You never disappoint. Thanks for the service!! More

Great appt. My recent service appointment at BMW Southpoint was seamless from the initial scheduling of the appointment until I picked up my car. My service advis My recent service appointment at BMW Southpoint was seamless from the initial scheduling of the appointment until I picked up my car. My service advisor, Christian, was attentive to my service, responsive to my questions and pleasant to work with. More

Exceptional Service Department, They Go The Extra Mile I've had service conducted here several times now and each time I do, I'm really impressed by not only the quality and timeliness of the work, but als I've had service conducted here several times now and each time I do, I'm really impressed by not only the quality and timeliness of the work, but also the friendliness of the staff and professionalism of everyone here. I've had service technicians go out of their way to isolate a particular wind noise which led to replacing a faulty window seal. I've also had some great advice regarding my AWD system from Robin Smith my service advisor who I've worked with exclusively since coming to BMW of Southpoint. Robin is always super friendly and goes out of her way to answer any and all questions I have. I sincerely appreciate a service department that works this hard and has such a great staff working for them. When I've needed a loaner vehicle for longer term work, Laura Elam has always been very helpful and friendly as well. More

Thankyou!! Your friendliness,promptness and expertise made me appreciate you and your help during my cars collapse -you are even better than Charlotte where I li Your friendliness,promptness and expertise made me appreciate you and your help during my cars collapse -you are even better than Charlotte where I live! I will return to you for future service even though I live out of town! More

Exemplary experience. From the phone scheduling of my appointment for inspection and detailing to my initial contact with my service advisor, I was treated with the utmost From the phone scheduling of my appointment for inspection and detailing to my initial contact with my service advisor, I was treated with the utmost respect and care. My concerns were listened to and clarified before any action was recommended so that I did not feel pressured into getting something I didn’t need. The work was performed as specified and reviewed with me before I left the service area. My service advisor encouraged me to contact him directly if I experienced any problems. We checked over the car together before I left the dealership. I am very happy with the way this visit turned out. More