BMW of Southpoint

I unfortunately had failure of my transfer case despite only 73,000 miles on my 2014 BMW 328dx wagon. But Malcolm and the service department were very efficient and courteous. Even though my warranty has only 73,000 miles on my 2014 BMW 328dx wagon. But Malcolm and the service department were very efficient and courteous. Even though my warranty has expired, I plan to continue using Southpoint BMW. More

Brooks is great with customer service. Has good knowledge of the BMW vehicles and recommends right device for the vehicle to ensure ride is smoother and better performance of the BMW vehicles and recommends right device for the vehicle to ensure ride is smoother and better performance More

Brooks is very knowledgeable on BMW vehicles and always recommends the service for the vehicle . He is always friendly and comfortable to deal with. Great customer service. recommends the service for the vehicle . He is always friendly and comfortable to deal with. Great customer service. More

Nate Gibson - Service Person was Excellent Exceeded my expectations in both the quality and the range of service given to me - Nate is very knowledgeable and customer-focused - polite attentive Exceeded my expectations in both the quality and the range of service given to me - Nate is very knowledgeable and customer-focused - polite attentive - Thanks Nate for your Great Service and customer care very professional sorted out my problems. - One Word - Wow – this is how car servicing should be! More

Rebecca Hera - Service Mgr. was great to work with. Rebecca took the time to record all my requirements and completed them on time! Great job! Rebecca took the time to record all my requirements and completed them on time! Great job! More

took care of the problem I had to come back(battery light came back on) but they were very gracious, and did not make me wait too long. overall I'm satisfied. Nate is good peo I had to come back(battery light came back on) but they were very gracious, and did not make me wait too long. overall I'm satisfied. Nate is good people More

Great Service Jason was very helpful with my service and kept me informed the entire time. Great job. Would recommend them to everyone that wants quality service Jason was very helpful with my service and kept me informed the entire time. Great job. Would recommend them to everyone that wants quality service More

General scheduled maintenance and Inspection Kenneth, my service agent took care of my card needs while I attended the UNC vs App State football game on Saturday. I was able to pay over the pho Kenneth, my service agent took care of my card needs while I attended the UNC vs App State football game on Saturday. I was able to pay over the phone during the game and pick my car up the next day (Sunday). The process and service was flawless. Great customer service! More

Excellent service Staff are so supportive and addresses all the issues mentioned as part of service. My service representative was so respectful and addressed all the i Staff are so supportive and addresses all the issues mentioned as part of service. My service representative was so respectful and addressed all the issues as part of service. More

Regular Oil Change and Check up Great experience, especially with the staff Nate Gibson. Excellent service! Nate is very dedicated to help customers find solutions to problems. Great experience, especially with the staff Nate Gibson. Excellent service! Nate is very dedicated to help customers find solutions to problems. And explain the services clearly. More