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BMW of Southpoint
Durham, NC
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Service and Repair Mileage service of system fluids and repair of parking bulb. Leaking radiator found during system check. Prompt call by Service Advisor Rebecca Hera w Mileage service of system fluids and repair of parking bulb. Leaking radiator found during system check. Prompt call by Service Advisor Rebecca Hera with problem, solution, cost and frequent contact of vehicle repair status. Quality of repair and service both excellent. More
Service review I was accommodated without having an appointment on Saturday. I had an unexpected issue & was able to get it resolved in somewhat of a timely manner. I was accommodated without having an appointment on Saturday. I had an unexpected issue & was able to get it resolved in somewhat of a timely manner. More
Mo Morsy BMW Genius Mo Morsy was extremely helpful in familiarizing me on the many unique capabilities of my new X5. He is a caring, knowledgeable and professional techn Mo Morsy was extremely helpful in familiarizing me on the many unique capabilities of my new X5. He is a caring, knowledgeable and professional technician. More
Awesome Service Just dropped my car off for some updates! Staff was attentive and knowledgeable! Did all they promised! They also provided a loaner so I didn't have Just dropped my car off for some updates! Staff was attentive and knowledgeable! Did all they promised! They also provided a loaner so I didn't have to sit and wait! More
Excellent from start to finish Nothing more to add. It was an excellent service with pleasant people. Will go there even after warranty runs out. That is all I have to say Nothing more to add. It was an excellent service with pleasant people. Will go there even after warranty runs out. That is all I have to say More
Great customer service I received great customer service. Didn't have to wait very long to car check out and repaired. They even washed my car. Great job! I received great customer service. Didn't have to wait very long to car check out and repaired. They even washed my car. Great job! More
I have always has great service from this BMW dealership. I love how you text with updates regarding my car. You always follow up with a call. Great job I love how you text with updates regarding my car. You always follow up with a call. Great job More
Awesome service every time! Christian will take care of you with a smile and be sure you have all the information you need to keep your car in great shape! It’s a very nice space to work in while you wait. you with a smile and be sure you have all the information you need to keep your car in great shape! It’s a very nice space to work in while you wait. More
Excellent facility with very attentive staff. Nate was especially helpful handling both arrival and check out. He also communicated status during servicing. Work was done well and on time. especially helpful handling both arrival and check out. He also communicated status during servicing. Work was done well and on time. More