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BMW of Southpoint
Durham, NC
1,520 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,520 reviews
November 08, 2019
I visited BMW for a low tire alert and a recall. Greeted by Mr Cornell Lunsford. After checking my tires, four tire replacement, alignment and recall completed in record time! by Mr Cornell Lunsford. After checking my tires, four tire replacement, alignment and recall completed in record time! More
by Jade53
Employees Worked With
Cornell Lunsford , Katelyn Spinner
November 07, 2019
No one touches my 2007 BMW 335 except Southpoint BMW. The service yesterday was as great as it always is, and the service stars are terrific. They genuinely care about my car. Stephen Smith The service yesterday was as great as it always is, and the service stars are terrific. They genuinely care about my car. Stephen Smith More
by Stephen Smith
Employees Worked With
Patricia and Ken (service). , Katelyn Spinner
November 07, 2019
Great Service I’ve been impressed the 3X I’ve brought my BMW in for regular maintenance and other service work. Great facility and team members. I’ll be coming ba I’ve been impressed the 3X I’ve brought my BMW in for regular maintenance and other service work. Great facility and team members. I’ll be coming back. Thanks. More
by SGTP
Employees Worked With
Jason
November 06, 2019
I’m on my third BMW with them and I have experienced nothing but excellent customer service! My service advisor, Carnell Lunsford, is the best! nothing but excellent customer service! My service advisor, Carnell Lunsford, is the best! More
by Bmwgirl14
Employees Worked With
Carnell Lunsford
November 05, 2019
Great staff!! Professional service and friendly staff!!! I schedule an appointment yesterday and my problem was quickly determined. I had a battery that was discharged due my not driving my BMW since I reti I schedule an appointment yesterday and my problem was quickly determined. I had a battery that was discharged due my not driving my BMW since I retired. Please inform your customers. More
by Tbone1
Employees Worked With
Brooks
November 05, 2019
Fast easy service visit. This was our first time using BMW at Southpoint and they did not disappoint. We will be repeat customers in the future. BMW at Southpoint and they did not disappoint. We will be repeat customers in the future. More
by 135
Employees Worked With
Christian. , Katelyn Spinner
October 31, 2019
The customer service and care I received from Mr. Lundsford and the service dept. was excellent. Everything happened in a timely manner, professionally and just the way it was explained. Lundsford and the service dept. was excellent. Everything happened in a timely manner, professionally and just the way it was explained. More
by Kim "V"
Employees Worked With
Mr. Carnell Lundsford, Katelyn Spinner
October 30, 2019
Great service! Very responsive and professional. Carnell greeted me when I got out of my car and he was able to process the paperwork; although I arrived early. greeted me when I got out of my car and he was able to process the paperwork; although I arrived early. More
by NicoleW
Employees Worked With
Carnell Lunsford, Katelyn Spinner
October 30, 2019
warranty service very smooth. no waiting. clean. In and out very quickly. several personnel available to assist knew why I was there and took care of it right awa very smooth. no waiting. clean. In and out very quickly. several personnel available to assist knew why I was there and took care of it right away. More
by carolina
Employees Worked With
Katelyn Spinner
