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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

November 26, 2019

I moved to NC from Florida almost 4ys now and BMW of Southpoint always kept my car in shape. Their customer service is outstanding from Managers like Maurice and Patricia to one of my favorite service a More

by renois1
Recommend Dealer
Yes
Employees Worked With
Nate, Patricia
Dec 02, 2019 -

BMW of Southpoint responded

Dear renois1, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Southpoint! Thank you for your loyalty, and we look forward to your next visit!

November 25, 2019

My motto is to do great in small things. This is what I think about when I go to BMW. Thanks for continuing to provide the best customer service. Great job as always! More

by Angela
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 27, 2019 -

BMW of Southpoint responded

Angela, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Southpoint! Take care!

November 23, 2019

Chip in the Service Department was fantastic to work with! He is an active listener and got me out Quickly - no fuss or miss period More

by Bud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Nov 26, 2019 -

BMW of Southpoint responded

Bud, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

November 21, 2019

Quick service and waiting room is great for getting some work done. The new afternoon drop in option is great for routine service instead of making an appointment More

by TC
Recommend Dealer
Yes
Employees Worked With
Brooks
November 20, 2019

First BMW Our salesman, Tyler Bowyer went out of his way to make us feel comfortable and helped us find the right car for us. Reception area was very comfortab More

by kchandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Nov 21, 2019 -

BMW of Southpoint responded

Kchandler, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! We are so glad to have helped you find the right vehicle, and we are always here to help if you have any questions!

November 18, 2019

This was my best BMW experience yet! The phone operator was pleasant and accommodating. Carnell was friendly and helpful. He followed through and did his best to have my repair done in a timely fashion. He More

by Natalie
Recommend Dealer
Yes
Employees Worked With
Carnell was the BEST!, Katelyn Spinner
Nov 21, 2019 -

BMW of Southpoint responded

Dear Natalie, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit! Thank you for your feedback, and if you have further needs or questions, please reach out!

November 16, 2019

Found my 2019 BMW X2 with everything I wanted! I bought my first BMW from this dealership about 2 weeks ago. Working with Shahab Sheibani in Sales was very pleasurable. He kept showing me cars unti More

by jbecker405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shahab Sheibani, Curtis Aldershof
Nov 21, 2019 -

BMW of Southpoint responded

Dear Joe B., thank you so much for sharing your feedback! We strive to deliver excellent customer service, and we are happy to hear that Shahab was so helpful! Welcome to the BMW of Southpoint family, and please let us know if there is anything more we can do to assist you!

November 15, 2019

Helpful and Courteous Dealership I have owned BMWs for years, and BMW of Southpoint is far and away the best dealership I have ever experienced. From the sales staff to the service a More

by rogerdwerner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Nov 21, 2019 -

BMW of Southpoint responded

Hi rogerdwerner, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

November 08, 2019

I get a consistent, excellent service experience at BMW Southpoint! Patricia Fradenburg makes that happen! It has been great working with them for iver 20 years. More

by DGOSS
Recommend Dealer
Yes
Employees Worked With
Patricia Fradenburg
Nov 13, 2019 -

BMW of Southpoint responded

Dear DGOSS, thank you for your great review! We so glad to hear that you enjoyed your most recent experience with us. Thank you for your loyalty, and we look forward to your next visit!

November 08, 2019

Efficient and courteous Nate, the service representative, was very friendly and courteous, and carefully reviewed my car’s status. The work was done promptly and efficiently More

by rgshreve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Nov 13, 2019 -

BMW of Southpoint responded

Rgshreve, we're glad to hear you enjoyed your visit! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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