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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

December 10, 2019

Great doing business with BMW of Southpoint. They treat you like family. I highly recommend Malcolm for services. Great fellas and very knowledgeable. Take you business here from any other area Beamer deal More

by mparikh
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Dec 17, 2019 -

BMW of Southpoint responded

Dear mparikh, thank you for your 5 star rating! We appreciate your feedback and we look forward to seeing you again soon!

December 06, 2019

My advisor, Nate Gibson answered my questions and concerns. He passed on to me suggestions and tips about my car. Very friendly. Hendrick's is lucky to have Nate. More

by kimshaw
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Dec 17, 2019 -

BMW of Southpoint responded

Dear kimshaw, thank you for sharing your feedback! We are glad to hear that Nate delivered such excellent service. Please call or stop by anytime if there is anything more we can do for you!

December 05, 2019

The staff is always super friendly and helpful. The communication is top notch! I always look forward to taking my car in for service because I know they will take good care of me. More

by Shelby Bishop
Recommend Dealer
Yes
Employees Worked With
Brooks, Christian, Curtis
Dec 17, 2019 -

BMW of Southpoint responded

Dear Shelby Bishop, thank you for taking the time to share your feedback with us! Have a wonderful day and please let us know if there is anything more we can do for you!

December 05, 2019

They have the best customer service. The staff answered all of my questions and the maintenance service to my vehicle was above standards. I am very pleased and I will recommend my family and friends to B More

by Selena.Tuck1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christin, Katelyn Spinner, Tyler Bowyer
Dec 17, 2019 -

BMW of Southpoint responded

Dear Selena.Tuck1, thank you for your kind comments and your recommendation! Nothing makes us happier here at BMW of Southpoint. Please let us know if you have any further needs or questions!

November 26, 2019

I moved to NC from Florida almost 4ys now and BMW of Southpoint always kept my car in shape. Their customer service is outstanding from Managers like Maurice and Patricia to one of my favorite service a More

by renois1
Recommend Dealer
Yes
Employees Worked With
Nate, Patricia
Dec 02, 2019 -

BMW of Southpoint responded

Dear renois1, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Southpoint! Thank you for your loyalty, and we look forward to your next visit!

November 25, 2019

My motto is to do great in small things. This is what I think about when I go to BMW. Thanks for continuing to provide the best customer service. Great job as always! More

by Angela
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 27, 2019 -

BMW of Southpoint responded

Angela, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Southpoint! Take care!

November 23, 2019

Chip in the Service Department was fantastic to work with! He is an active listener and got me out Quickly - no fuss or miss period More

by Bud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Nov 26, 2019 -

BMW of Southpoint responded

Bud, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

November 21, 2019

Quick service and waiting room is great for getting some work done. The new afternoon drop in option is great for routine service instead of making an appointment More

by TC
Recommend Dealer
Yes
Employees Worked With
Brooks
November 20, 2019

First BMW Our salesman, Tyler Bowyer went out of his way to make us feel comfortable and helped us find the right car for us. Reception area was very comfortab More

by kchandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Nov 21, 2019 -

BMW of Southpoint responded

Kchandler, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! We are so glad to have helped you find the right vehicle, and we are always here to help if you have any questions!

November 18, 2019

This was my best BMW experience yet! The phone operator was pleasant and accommodating. Carnell was friendly and helpful. He followed through and did his best to have my repair done in a timely fashion. He More

by Natalie
Recommend Dealer
Yes
Employees Worked With
Carnell was the BEST!, Katelyn Spinner
Nov 21, 2019 -

BMW of Southpoint responded

Dear Natalie, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit! Thank you for your feedback, and if you have further needs or questions, please reach out!

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