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BMW of Southpoint

Durham, NC

4.8
1,524 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,524 reviews

March 25, 2020

I received the proficiency and professionalism that I have come to expect from Performance. Everyone was very helpful. My service specialist kept me informed of the progress. More

by Lsloan2
Recommend Dealer
Yes
Employees Worked With
Katelyn Spinner, Tyler Bowyer
Mar 27, 2020 -

BMW of Southpoint responded

Hello Lsloan2, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2020

Great service, courteous staff, really great atmosphere. I feel the dealership deserves recognition due to their outstanding service! I will continue to use this service provider from this point forward. More

by Michael
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 25, 2020 -

BMW of Southpoint responded

Michael, thank you so much for your kind words and this wonderful review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 19, 2020

I am really pleased with the service provided by the dealership. Each time I have had service, the service advisors have been professional and knowledgeable about what my car needs. I am very pleased More

by Foxxy_brwn_suga
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron
Mar 21, 2020 -

BMW of Southpoint responded

Foxxy_brwn_suga, we're happy to hear you had such a great experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2020

In my driveway! Got a call from BMW of Southpoint telling me that my car had a recall and that the dealership would come to my house and perform the service. At firs More

by alvarezlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Mar 18, 2020 -

BMW of Southpoint responded

Alvarezlee, we're happy you found our staff to be so supportive during your experience with us at BMW Southpoint. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 14, 2020

Great service I received really great and timely service. Brooks and the team were extremely professional and friendly. The facility itself is clean and provides More

by donh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooks Bateson
Mar 17, 2020 -

BMW of Southpoint responded

Donh, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2020

Great service This is my first BMW from the Southpoint team and I am delighted with the friendly staff, great attention to detail, and the flexible schedule for mai More

by kbeaty50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony,Scott
Feb 12, 2020 -

BMW of Southpoint responded

Hi Kbeaty50, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by!

December 26, 2019

Purchase of 2019 X1 I purchased this X1 last week. Most friendliest dealership I have ever walked into. Tyler Bower in sales was awesome from beginning to end. Thanks so More

by trotunno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shahab in sales was terrific too., Tyler Bowyer
Dec 27, 2019 -

BMW of Southpoint responded

Dear trotrunno, thank you for your positive review! We are so glad to hear that our team was so helpful and that you are enjoying your new vehicle. Thank you for being a part of our BMW of Southpoint family, and we look forward to continuing to serve you in the future!

December 19, 2019

I am on my 10th BMW from Performance BMW. The staff and management from Sales, Finance, and Service Departments are who keep me coming back. They are truly the best car dealership around! More

by Krose
Recommend Dealer
Yes
Employees Worked With
Christian in Service Dept was great to work with!, Katelyn Spinner, Tyler Bowyer
Dec 23, 2019 -

BMW of Southpoint responded

Dear Krose, thank you for sharing your wonderful feedback! We are so glad to hear that our team has delivered such great service to you. Thank you for your loyalty, we truly appreciate it. Please let us know if you have any further needs or questions!

December 14, 2019

Stephen is great. He took care my issues and solve them 100%. People who working are are very nice, multiple people tried to solve my issue. I would like to take my regular maintenance here. More

by Yan Zhang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen is great guy.
Dec 17, 2019 -

BMW of Southpoint responded

Dear Yan Zhang, thank you for sharing your feedback! We are so glad to hear that our team was so helpful. Please let us know if you have any further questions!

December 10, 2019

Easy to make an appointment. My service manager listened to my concerns and made sure they were addressed. Always happy with my interactions with the staff here More

by Dsn28515
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 17, 2019 -

BMW of Southpoint responded

Dear Dsn28515, we are glad to hear that you enjoyed your recent service experience with us! Please don't hesitate to reach out if there is anything more we can do for you!

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