Back

BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

Directions

By Type

Showing 1,520 reviews

March 14, 2020

Great service I received really great and timely service. Brooks and the team were extremely professional and friendly. The facility itself is clean and provides More

by donh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooks Bateson
Mar 17, 2020 -

BMW of Southpoint responded

Donh, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Southpoint! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2020

Great service This is my first BMW from the Southpoint team and I am delighted with the friendly staff, great attention to detail, and the flexible schedule for mai More

by kbeaty50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony,Scott
Feb 12, 2020 -

BMW of Southpoint responded

Hi Kbeaty50, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by!

December 26, 2019

Purchase of 2019 X1 I purchased this X1 last week. Most friendliest dealership I have ever walked into. Tyler Bower in sales was awesome from beginning to end. Thanks so More

by trotunno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shahab in sales was terrific too., Tyler Bowyer
Dec 27, 2019 -

BMW of Southpoint responded

Dear trotrunno, thank you for your positive review! We are so glad to hear that our team was so helpful and that you are enjoying your new vehicle. Thank you for being a part of our BMW of Southpoint family, and we look forward to continuing to serve you in the future!

December 19, 2019

I am on my 10th BMW from Performance BMW. The staff and management from Sales, Finance, and Service Departments are who keep me coming back. They are truly the best car dealership around! More

by Krose
Recommend Dealer
Yes
Employees Worked With
Christian in Service Dept was great to work with!, Katelyn Spinner, Tyler Bowyer
Dec 23, 2019 -

BMW of Southpoint responded

Dear Krose, thank you for sharing your wonderful feedback! We are so glad to hear that our team has delivered such great service to you. Thank you for your loyalty, we truly appreciate it. Please let us know if you have any further needs or questions!

December 14, 2019

Stephen is great. He took care my issues and solve them 100%. People who working are are very nice, multiple people tried to solve my issue. I would like to take my regular maintenance here. More

by Yan Zhang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen is great guy.
Dec 17, 2019 -

BMW of Southpoint responded

Dear Yan Zhang, thank you for sharing your feedback! We are so glad to hear that our team was so helpful. Please let us know if you have any further questions!

December 10, 2019

Easy to make an appointment. My service manager listened to my concerns and made sure they were addressed. Always happy with my interactions with the staff here More

by Dsn28515
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 17, 2019 -

BMW of Southpoint responded

Dear Dsn28515, we are glad to hear that you enjoyed your recent service experience with us! Please don't hesitate to reach out if there is anything more we can do for you!

December 10, 2019

Great doing business with BMW of Southpoint. They treat you like family. I highly recommend Malcolm for services. Great fellas and very knowledgeable. Take you business here from any other area Beamer deal More

by mparikh
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Dec 17, 2019 -

BMW of Southpoint responded

Dear mparikh, thank you for your 5 star rating! We appreciate your feedback and we look forward to seeing you again soon!

December 06, 2019

My advisor, Nate Gibson answered my questions and concerns. He passed on to me suggestions and tips about my car. Very friendly. Hendrick's is lucky to have Nate. More

by kimshaw
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Dec 17, 2019 -

BMW of Southpoint responded

Dear kimshaw, thank you for sharing your feedback! We are glad to hear that Nate delivered such excellent service. Please call or stop by anytime if there is anything more we can do for you!

December 05, 2019

The staff is always super friendly and helpful. The communication is top notch! I always look forward to taking my car in for service because I know they will take good care of me. More

by Shelby Bishop
Recommend Dealer
Yes
Employees Worked With
Brooks, Christian, Curtis
Dec 17, 2019 -

BMW of Southpoint responded

Dear Shelby Bishop, thank you for taking the time to share your feedback with us! Have a wonderful day and please let us know if there is anything more we can do for you!

December 05, 2019

They have the best customer service. The staff answered all of my questions and the maintenance service to my vehicle was above standards. I am very pleased and I will recommend my family and friends to B More

by Selena.Tuck1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christin, Katelyn Spinner, Tyler Bowyer
Dec 17, 2019 -

BMW of Southpoint responded

Dear Selena.Tuck1, thank you for your kind comments and your recommendation! Nothing makes us happier here at BMW of Southpoint. Please let us know if you have any further needs or questions!

...
131
...