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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

February 13, 2021

Great customer service!! I would recommend this store to all in the triangle. Very beautiful location right next to SouthPoint Mall. My go to store!! More

by shawnmonaghan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Feb 14, 2021 -

BMW of Southpoint responded

Shawnmonaghan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2021

Josh Randle was great to work with. I had a car emergency come up and he worked to find the best result for me. He truly went above and beyond to turn a crappy day into a great experience. He is More

by John.Demos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Feb 14, 2021 -

BMW of Southpoint responded

John.demos, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 28, 2021

Thank you to Josh and the entire service department for going above and beyond to provide exceptional service. The whole process was stress free; I truly appreciate the attention to detail. Always a plea More

by christa.h.gilbreath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle, Katelyn Spinner, Tyler Bowyer
Jan 29, 2021 -

BMW of Southpoint responded

Hi Christa.h.gilbreath, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 25, 2021

I was very pleased with my recent service visit. Kenneth Butron keep me informed throughout this service event – no surprises. Very satisfied customer! Doug Weatherspoon More

by doug.weatherspoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron, Katelyn Spinner, Tyler Bowyer
Jan 26, 2021 -

BMW of Southpoint responded

Doug.weatherspoon, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

January 17, 2021

Just had an Outstanding Experience buying a 2018 BMW M550 from Southpoint BMW, and with our Client Advisor Shehab Sheibani. After a nightmare wasted five days with a dealer in Boston, who were just too busy More

by expilot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shehab Shebani My Client Advisor (Ten Stars)
Jan 18, 2021 -

BMW of Southpoint responded

Expilot, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

January 15, 2021

Jonathan Monterrosa helped me purchase my x3. My husband and I had a great experience with this purchase. Jonathan was also very helpful to my husband, who is interested in a car for himself. We loved our e More

by kimberlyandnathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Monterrosa
Jan 18, 2021 -

BMW of Southpoint responded

Kimberlyandnathan, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2021

Clean, polite, prompt. Lots of information from the staff (mechanics, sales, CSRs). I worked w/ Josh Randle on getting my 2020 BMW M2 first oil change and inspection on 12/Jan/2021. It's also the dealership More

by ianvexum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Jan 18, 2021 -

BMW of Southpoint responded

Ianvexum, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2020

Ben Paulakonis from BMW south point is the man. He kept everything 100% honest with me and worked hard to give me my dream car! More

by erardin17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Paulakonis
Dec 23, 2020 -

BMW of Southpoint responded

Erardin17, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 08, 2020

I had a pleasant experience again at my recent BMW car purchase with BMW of Southpoint. The sales manager, Ed Hagan was as usual very helpful. I have been searching for a couple of months with him until More

by vincent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Hagan, Tyler Bowyer
Dec 11, 2020 -

BMW of Southpoint responded

Vincent, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2020

Professional, honest, and smooth car buying experience. Tyler helped me through months of looking for my first BMW and we finally found the perfect certified one. If you want someone who is both diligent a More

by ss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Nov 30, 2020 -

BMW of Southpoint responded

Ss, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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