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BMW of Southpoint
Durham, NC
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Great customer service!! I would recommend this store to all in the triangle. Very beautiful location right next to SouthPoint Mall. My go to store!! all in the triangle. Very beautiful location right next to SouthPoint Mall. My go to store!! More
Josh Randle was great to work with. I had a car emergency come up and he worked to find the best result for me. He truly went above and beyond to turn a crappy day into a great experience. He is emergency come up and he worked to find the best result for me. He truly went above and beyond to turn a crappy day into a great experience. He is an exceptional service advisor and generally a great person! More
Thank you to Josh and the entire service department for going above and beyond to provide exceptional service. The whole process was stress free; I truly appreciate the attention to detail. Always a plea going above and beyond to provide exceptional service. The whole process was stress free; I truly appreciate the attention to detail. Always a pleasure Southpoint BMW. More
I was very pleased with my recent service visit. Kenneth Butron keep me informed throughout this service event – no surprises. Very satisfied customer! Doug Weatherspoon Butron keep me informed throughout this service event – no surprises. Very satisfied customer! Doug Weatherspoon More
Just had an Outstanding Experience buying a 2018 BMW M550 from Southpoint BMW, and with our Client Advisor Shehab Sheibani. After a nightmare wasted five days with a dealer in Boston, who were just too busy from Southpoint BMW, and with our Client Advisor Shehab Sheibani. After a nightmare wasted five days with a dealer in Boston, who were just too busy to deal with me. And another wasted four days with a dealer in Atlanta who didn't even know that the car we were doing a deal on had already been Sold, Southpoint was the total opposite. They gave me their full attention, answered all my questions, and went above and beyond solving a problem with the tires that were on the car. The whole deal was done by phone and e-mail, I flew into Durham and am driving it home to Oregon as I write this. I can not say enough about them, and would not hesitate recommending them to anyone looking for an exceptional buying experience! More
Jonathan Monterrosa helped me purchase my x3. My husband and I had a great experience with this purchase. Jonathan was also very helpful to my husband, who is interested in a car for himself. We loved our e and I had a great experience with this purchase. Jonathan was also very helpful to my husband, who is interested in a car for himself. We loved our experience and plan to be repeat customers here. More
Clean, polite, prompt. Lots of information from the staff (mechanics, sales, CSRs). I worked w/ Josh Randle on getting my 2020 BMW M2 first oil change and inspection on 12/Jan/2021. It's also the dealership (mechanics, sales, CSRs). I worked w/ Josh Randle on getting my 2020 BMW M2 first oil change and inspection on 12/Jan/2021. It's also the dealership where I bought the car in Dec 2019. Wasn't pushed into anything I didn't need, just given my list of options. Only suggestion...find a way to BMW to put a 7 speed manual in some of their Ms! More
I had a pleasant experience again at my recent BMW car purchase with BMW of Southpoint. The sales manager, Ed Hagan was as usual very helpful. I have been searching for a couple of months with him until purchase with BMW of Southpoint. The sales manager, Ed Hagan was as usual very helpful. I have been searching for a couple of months with him until I got this. Ed is very professional, trustworthy, honest and thorough. This is my second purchase here with him and will not be the last. More
Professional, honest, and smooth car buying experience. Tyler helped me through months of looking for my first BMW and we finally found the perfect certified one. If you want someone who is both diligent a Tyler helped me through months of looking for my first BMW and we finally found the perfect certified one. If you want someone who is both diligent and patient with your interests, he's the one to go to. Purchased the car a few months ago and so far very pleased with Southpoint's service. More