BMW of Southpoint

Had a great experience working with Harold. Helped me get timely service on my recall and after choosing to have some other work done he helped make sure I had my vehicle sooner than expected. He even helped timely service on my recall and after choosing to have some other work done he helped make sure I had my vehicle sooner than expected. He even helped me go retrieve an item while the car was in the service bay. Above and beyond! More

5 star service and great communication with the team. Constant feedback and updates helped to make a great decision on my vehicle. Best BMW dealership in North Carolina Constant feedback and updates helped to make a great decision on my vehicle. Best BMW dealership in North Carolina More

Great customer service experience. Nate Gibson was very helpful and even made a video showing how everything looks underneath the car when it was lifted. Will come back again! helpful and even made a video showing how everything looks underneath the car when it was lifted. Will come back again! More

Malcom was great and he is always great. I will problem request him or Neal when I need service. Thanks for the great service southpoint request him or Neal when I need service. Thanks for the great service southpoint More

Steve D. in the service Is great. I was in and out in no time, and he communicated with me every step of the way. time, and he communicated with me every step of the way. More

Very accommodating and reasonable. I feel like the staff works very hard and cares about keeping me as a customer. They do what they can to make things right. works very hard and cares about keeping me as a customer. They do what they can to make things right. More

Terrible. Was charged for a service I shouldn’t have been. Will be going to Leith for my next BMW. Oil was half quart short. been. Will be going to Leith for my next BMW. Oil was half quart short. More

It's always enjoyable working with the service people at BMW of Southpoint. I really like the new addition of the inspection video with commentary. Jeff Clark was especially helpful with a warranty questi BMW of Southpoint. I really like the new addition of the inspection video with commentary. Jeff Clark was especially helpful with a warranty question and Tim Bolton,who handled the service items, provided great feedback on the service options. More

My car had a breakdown, and to my surprise I came to know that Compressor and Air springs are not working. Lucky I took Hendrick Autoguard and everything was covered. Nate was very helpful in assisting me al that Compressor and Air springs are not working. Lucky I took Hendrick Autoguard and everything was covered. Nate was very helpful in assisting me all the way and keeping me updated with the status of repairs. More

Great service . They listen to the all the questions we Great service . They listen to the all the questions we have and answer very patently . Provided Timely response and communication on service and Great service . They listen to the all the questions we have and answer very patently . Provided Timely response and communication on service and other repair need . Checked the vehicle thoroughly and get it fixed . More