BMW of Southpoint

I brought my car in for a scheduled oil change. Nate Gibson took care of the paperwork and was expedient and polite. I was there less than an hour and the waiting area is comfortable and offers free wi Gibson took care of the paperwork and was expedient and polite. I was there less than an hour and the waiting area is comfortable and offers free wifi More

My service experience was amazing!!! Nate Gibson has been by far the best service manager that I have ever worked with! He constantly updated me with the status of my vehicle and worked with my 3rd party wa by far the best service manager that I have ever worked with! He constantly updated me with the status of my vehicle and worked with my 3rd party warranty provider to get me the best part and service that I needed for my vehicle. He was kind, understanding and knowledgeable! He is the GOLD standard of how a customer should be treated. More

The service staff at BMW went above and beyond to ensure our complete satisfaction and comfort during our service Saturday morning. Harold my service adviser made sure we were comfortable and keep us infor our complete satisfaction and comfort during our service Saturday morning. Harold my service adviser made sure we were comfortable and keep us informed of our vehicles maintenance work. All the other advisors we met were so pleasant & made our experience wonderful More

We first encountered BMW of Southpoint in mid 2020 when beginning a search for a new vehicle for my wife. We met with William McDuffie who could not have been more cordial and welcoming. He briefed us on t beginning a search for a new vehicle for my wife. We met with William McDuffie who could not have been more cordial and welcoming. He briefed us on the BMW vehicles that best fit our needs and professionally guided us through the sales process in July. Yesterday (2/22/21) we were in to have a tire replaced after picking up a nail. We worked with Anthony Scott in the Service area and he too was professional and provided an excellent client experience. More

Patricia and Jenn were amazing...professional, friendly and prompt! Always a joy working with the BMW of Southpoint Team. Looking forward to seeing them again in the future. and prompt! Always a joy working with the BMW of Southpoint Team. Looking forward to seeing them again in the future. More

Thus far all of the employees in the service dept at BMW of Southpoint have been great to work with. They always answers my questions to ensure I understand what each service appointment entails and the ap of Southpoint have been great to work with. They always answers my questions to ensure I understand what each service appointment entails and the approximate amount of time required to complete the diagnostic and/or service. More

Kenneth Butron explained what would be done to our car and keep us up to date on progress as we were waiting. Good customer relations. and keep us up to date on progress as we were waiting. Good customer relations. More

Happy Great Appreciate Aweso Satisfied The mechanic. Are good They go over everything with you The. Gleaners. At. The place soon as. You Walk. In you. Get served Are good They go over everything with you The. Gleaners. At. The place soon as. You Walk. In you. Get served More

Great dealer. Good people to work with, competitive pricing, also clean and nicely kept up. Will always go back to Bmw Southpoint in the future. pricing, also clean and nicely kept up. Will always go back to Bmw Southpoint in the future. More

Pretty good service techs and service staff. Easy to interact and straightforward service process. Josh was my service consultant and he was through_in_explaining_the_service records info interact and straightforward service process. Josh was my service consultant and he was through_in_explaining_the_service records info More