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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

February 25, 2021

Nate is always amazing to work with. He makes sure to touch base a few times during each day my vehicle is in for service- keeps my in the loop so no surprises. He is outstanding in customer service, an More

by kb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Gibson
Feb 25, 2021 -

BMW of Southpoint responded

Kb, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!

February 25, 2021

The Service Team at BMW Southpoint is A+! A special call out to Tim Bolton for taking great care of my BMW X3 M! Thank you! More

by Debdsnow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Bolton
Feb 27, 2021 -

BMW of Southpoint responded

Debdsnow, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2021

Great service like always Patricia and Shawn are the best. This is a blessing to have such a great team Mr Hendrick. You are blessed to have a great staff take care of them. It’s hard to find great peop More

by Mhnovoa28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia service and Shawn sales Mgr , Tyler Bowyer
Feb 24, 2021 -

BMW of Southpoint responded

Mhnovoa28, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 24, 2021

Kenneth Butron has always gone the extra mile to take care of my car and get the job done fast with quality work. Highly recommended. More

by jb.wolfson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Feb 24, 2021 -

BMW of Southpoint responded

Jb.wolfson, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2021

Great, professional, hassle free service! Harold at the service desk was very helpful. Highly recommended dealership and will be taking all my BMWs here from now on. More

by Angelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Feb 24, 2021 -

BMW of Southpoint responded

Angelo, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2021

Anthony Scott was a great advisor. I came in for a maintenance service, but had a scheduling issue that he resolved quickly. I am pleased. More

by Talia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Feb 24, 2021 -

BMW of Southpoint responded

Talia, we're happy you found our staff to be so supportive during your experience here at BMW of Southpoint. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2021

Anthony was very helpful with getting my car serviced. He was polite and a good communicator. I am very pleased with the level of service I received. More

by tdahir312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 24, 2021 -

BMW of Southpoint responded

Tdahir312, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2021

I can in for a simple State inspection, but had several questions which resulted on Anthony scheduling a follow-up appointment to address all of my interests in a single visit. He is very helpful and consi More

by JBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Scott
Feb 24, 2021 -

BMW of Southpoint responded

Jbs, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 24, 2021

Malcolm Fields is amazing. I have used him as my advisor for years and he is a go-to-responsive, honest and knowledgeable. He is top notch. More

by kb2216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Feb 25, 2021 -

BMW of Southpoint responded

Kb2216, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

February 23, 2021

It was my first visit to BMW Southpoint and I headed back home very satisfied with the overall experience! After a warm welcome, Ken gave me a detailed explanation about the services and also kept me posted More

by Eduardo I.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron
Feb 24, 2021 -

BMW of Southpoint responded

Eduardo I., thank you so much for your positive comments about BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

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