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BMW of Southpoint
Durham, NC
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Finally got my M4. Perfect service! Perfect place to get a BMW! Thanks to my sales: Tyler and Hugo! And finance manager Shawn! Great experience! Would come back to buy my next super car. Hopefully I can get a BMW! Thanks to my sales: Tyler and Hugo! And finance manager Shawn! Great experience! Would come back to buy my next super car. Hopefully I can get better discount next time! More
My 2006 six-speed manual transmission 325i was in need of some major servicing, replacing front struts, sparkplugs, etc., etc., etc. Kenneth Butron was most helpful in making arrangements for concierge servi some major servicing, replacing front struts, sparkplugs, etc., etc., etc. Kenneth Butron was most helpful in making arrangements for concierge service pick-up--twice, because there was a wait for replacement parts and I needed the car in the meantime to get my second vaccine shot at a clinic about 50-miles distant from my residence. My car has had its entire service career at this agency since it first opened in Chapel Hill (2007?) and moved with it to the current location. Intend to continue getting my service there till I, a nonagenarian, stop driving, More
Shahab has been excellent for the second purchase in a row. Super knowledgeable and professional, goes out of his way. Shawn in the finance dept also great to work with. This is a terrific dealership ove row. Super knowledgeable and professional, goes out of his way. Shawn in the finance dept also great to work with. This is a terrific dealership overall thanks to these folks and their teams. More
Malcolm Fields and Patricia are super at their job. Honestly, I don’t know how they handle all of the issues coming at them. Just their basic knowledge about my car is amazing and makes me.feel confi Honestly, I don’t know how they handle all of the issues coming at them. Just their basic knowledge about my car is amazing and makes me.feel confident their advice.and suggestions are important to my excitement over ownership of BMW Matthew Moore More
The mobile technician came to my house to replace the airbag in our 2005 330Ci. The technician was very courteous and had the car ready to go in less than 30 minutes. Great Service! airbag in our 2005 330Ci. The technician was very courteous and had the car ready to go in less than 30 minutes. Great Service! More
Steve was very accommodating and provided updates throughout my visit. I appreciate the attentiveness, the options he provided for a ride, transparency about the wait time. Love WiFi and coffee bar. throughout my visit. I appreciate the attentiveness, the options he provided for a ride, transparency about the wait time. Love WiFi and coffee bar. Thanks More
BMW of Southpoint “THANK YOU” for your great customer service. From scheduling the service to picking back up my vehicle, everyone was top notch. Thanks! service. From scheduling the service to picking back up my vehicle, everyone was top notch. Thanks! More
Service Advisor Josh Randle is always very helpful, courteous, and professional even for a simple service such as State Inspection. Never has any problem with the top level services. courteous, and professional even for a simple service such as State Inspection. Never has any problem with the top level services. More
Always great customer service provided when you enter the door. Very clear and thorough explanation of your needs. Whether you are waiting for a service or need a loaner it’s never a long wait. door. Very clear and thorough explanation of your needs. Whether you are waiting for a service or need a loaner it’s never a long wait. More