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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

March 14, 2021

Finally got my M4. Perfect service! Perfect place to get a BMW! Thanks to my sales: Tyler and Hugo! And finance manager Shawn! Great experience! Would come back to buy my next super car. Hopefully I can get More

by ZFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer
Mar 15, 2021 -

BMW of Southpoint responded

Zfan, we are so happy to read such a great review about BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 13, 2021

My 2006 six-speed manual transmission 325i was in need of some major servicing, replacing front struts, sparkplugs, etc., etc., etc. Kenneth Butron was most helpful in making arrangements for concierge servi More

by lilianpruett
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Butron, Katelyn Spinner
Mar 15, 2021 -

BMW of Southpoint responded

Lilianpruett, we are so happy to read such a great review about BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2021

Shahab has been excellent for the second purchase in a row. Super knowledgeable and professional, goes out of his way. Shawn in the finance dept also great to work with. This is a terrific dealership ove More

by AC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shahab, Shawn
Mar 08, 2021 -

BMW of Southpoint responded

Ac, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Southpoint! Please don't hesitate to reach out to us if there's anything more we can do!

March 04, 2021

The salesman Hugo was very knowledgeable about all cars, and options. The Dealership is new bright and super clean. No hard sell tactics. Thx Dan More

by dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo
Mar 05, 2021 -

BMW of Southpoint responded

Dan, we are so pleased you enjoyed your visit to BMW of Southpoint! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2021

Malcolm Fields and Patricia are super at their job. Honestly, I don’t know how they handle all of the issues coming at them. Just their basic knowledge about my car is amazing and makes me.feel confi More

by Manhattan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Fields
Mar 03, 2021 -

BMW of Southpoint responded

Manhattan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Southpoint. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 27, 2021

The mobile technician came to my house to replace the airbag in our 2005 330Ci. The technician was very courteous and had the car ready to go in less than 30 minutes. Great Service! More

by hlwn727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Dombrowski ll, Craig Wieck
Feb 27, 2021 -

BMW of Southpoint responded

Hlwn727, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 27, 2021

Steve was very accommodating and provided updates throughout my visit. I appreciate the attentiveness, the options he provided for a ride, transparency about the wait time. Love WiFi and coffee bar. More

by Moekent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and Harold, Tyler Bowyer
Mar 01, 2021 -

BMW of Southpoint responded

Moekent, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

February 26, 2021

BMW of Southpoint “THANK YOU” for your great customer service. From scheduling the service to picking back up my vehicle, everyone was top notch. Thanks! More

by angelafennell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
Feb 27, 2021 -

BMW of Southpoint responded

Angelafennell, we are so happy to read such a great review about BMW of Southpoint! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2021

Service Advisor Josh Randle is always very helpful, courteous, and professional even for a simple service such as State Inspection. Never has any problem with the top level services. More

by ctyeh19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Feb 25, 2021 -

BMW of Southpoint responded

Ctyeh19, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2021

Always great customer service provided when you enter the door. Very clear and thorough explanation of your needs. Whether you are waiting for a service or need a loaner it’s never a long wait. More

by Survivor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm
Feb 25, 2021 -

BMW of Southpoint responded

Survivor, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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