BMW of Southpoint

Came into the BMW OF SOUTHPOINT looking for a X3 ..I spoke with Hugo, my sales representative & he went out of his way helping me find the vehicle I was looking for.. Hugo done an outstanding job& I hig spoke with Hugo, my sales representative & he went out of his way helping me find the vehicle I was looking for.. Hugo done an outstanding job& I highly recommend him to anyone..I purchased my X3 May 17, 2021... More

Ed, John and the BMW Southpoint Team are, quite simply, the best going. This is my 5th car with them and it surely will not be my last. They take the time and care to make sure you get exactly what you're the best going. This is my 5th car with them and it surely will not be my last. They take the time and care to make sure you get exactly what you're looking for. If you aren't buying here, you're buying all wrong. More

I have purchased multiple BMWs from BMWSOUTHPOINT. the Durham/Hendrick team provides great value, a top notch service experience, and always ensures that the entire experience is positive. The inventory i Durham/Hendrick team provides great value, a top notch service experience, and always ensures that the entire experience is positive. The inventory is the best in the area, pricing is competitive, and they are convey located near Southpoint mall in Durham. This dealership is a model for how other me should treat customers from top to the bottom. More

Ordered and purchased a 2021 M2 Competition. I originally spoke with Harvey about the build slot. Ended up working with Tyler through most of the process. Tyler walked me through the whole proce originally spoke with Harvey about the build slot. Ended up working with Tyler through most of the process. Tyler walked me through the whole process and gave me a realistic timeline of events. He didn't even run my card for the deposit of the slot until they got acknowledgement of the build of BMW. Tyler was communicative and never let emails sit longer than a couple days (for email this is fine). He would many times call me directly to give me an update or answer my questions. Tyler was even able to get BMW to mount a carbon fiber spoiler that BMW uses on the M2 CS on my M2 Competition. This is not an option during build out of the car via the website. During the day of pickup I dealt with Harvey and he was great. He addressed my questions and concerns fully. The staff there clearly loves the product and many staff members actually went by to check out the new M2 in the customer delivery room. They walked me through how to use the iDrive system and some of the 'quirks' of the car (prior to this purchase I had a 370z which does not have near as many features). For the price bit I paid MSRP but that's expected when you order a car that has such low supply but high demand. Not a knock on the dealership itself. If you are looking to order an M series, I highly recommend BMW of Southpoint. After getting some services done I leave some reviews of those experiences. More

The service advisor, Josh Randle, was knowledgeable and courteous. He reviewed my immediate needs and helped me select the preventive maintenance I needed--he saved me some unnecessary costs. The dealers courteous. He reviewed my immediate needs and helped me select the preventive maintenance I needed--he saved me some unnecessary costs. The dealership's beautiful and comfortable waiting room makes the entire experience painless. The service video done by the technician explains all the work and suggests things to consider and why. Transparency! Whoda thunk it...? More

I had the best experience working with Ben today. He was extremely helpful and knowledgeable. I would definitely recommend Ben and Hendrick BMW to anyone looking to purchase a BMW. Ben was awesome! extremely helpful and knowledgeable. I would definitely recommend Ben and Hendrick BMW to anyone looking to purchase a BMW. Ben was awesome! More

Not enough words to express excellent customer services!!! Paula McMaster is a Rock Star! She came to work on her day off to help me with the purchase of my vehicle. Paula went above and beyond to services!!! Paula McMaster is a Rock Star! She came to work on her day off to help me with the purchase of my vehicle. Paula went above and beyond to assist me. Manger Eddie was very helpful as well. They both took the time out of their day to assist me in purchasing my vehicle. I would recommend anyone to BMW of Southpoint. More

The best. Third vehicle from Ed Hagen and BMW of Southpoint. Careful, communicative and first class. Our car is beautiful and so easy to get this done. Thanks for everything. Southpoint. Careful, communicative and first class. Our car is beautiful and so easy to get this done. Thanks for everything. More

BMW Southpoint is the penultimate Hendrick related BMW dealership. Great location. Great venue. Great staff. In and out in 2 hours. Sales staff as well as BMW genius very well informed about all aspects o dealership. Great location. Great venue. Great staff. In and out in 2 hours. Sales staff as well as BMW genius very well informed about all aspects of BMW products. Would definitely recommend this location for all your BMW needs. Curtis Griffie very personable and informative about the whole trade in/buy new experience. More

Leased an x3. Shahab and the team at Southpoint made the process quick and easy. They answered all my questions and helped me get out of my previous lease early. Highly recommend them. process quick and easy. They answered all my questions and helped me get out of my previous lease early. Highly recommend them. More