BMW of Southpoint

I was very happy with the level of professionalism, customer service and attention to detail. My Service advisor, Nate Gibson made me feel right at home. He went through all the items on my service lis customer service and attention to detail. My Service advisor, Nate Gibson made me feel right at home. He went through all the items on my service list and suggested the most economical and practical option. My loaner car was ready immediately, and when I received the car back from the dealer, all items on the list were taken care of and my car was hand washed and ready to go. I was very satisfied with the entire experience. Thanks Nate, Omid More

Just"looking" according to the hubs, but with Paula's excellent knowledge and great attitude, we were out that door with an X7 and loving it! excellent knowledge and great attitude, we were out that door with an X7 and loving it! More

Ben was a pleasure to work with on my purchase. He was informative, knowledgeable and low pressure, which I appreciated. Definitely would highly recommend him. He is someone you should ask for when you informative, knowledgeable and low pressure, which I appreciated. Definitely would highly recommend him. He is someone you should ask for when you come in to the showroom. More

Showed up at lunchtime Tuesday without an appointment. Rebecca got Me checked in quickly and got the car to the service technician right away. Shane did a nice job with diagnostics and inspection. The i Rebecca got Me checked in quickly and got the car to the service technician right away. Shane did a nice job with diagnostics and inspection. The inspection videos provided are a valuable tool for anyone who knows what to look for. Repair was made in a timely manner and was ready when promised at initial diagnostic. Friendly and knowledgeable staff with good communication skills. More

Impressive service group. After inspection, I received a video showing and describing the problems that needed to be addressed so I clearly understood then and could make informed decisions on the work. Th video showing and describing the problems that needed to be addressed so I clearly understood then and could make informed decisions on the work. The service advisor, Kenneth Butron, helped prioritize the work. I now have a safer car to drive I should be able to drive for many more years. Review and work was thorough and all was well done. I plan to continue to have them continue servicing my 22 year old E46. More

Great experience. Hugo did an excellent job. A good deal, car delivered as promised ,and it was in beautiful condition. This is fourth car purchased from this Dealer and would recommend to anyone interested car delivered as promised ,and it was in beautiful condition. This is fourth car purchased from this Dealer and would recommend to anyone interested in buying or servicing a Bmw to use Southpoint as your choice. More

Service Department at BMW of Southpoint always does it the right way. Brought our X5 in for service maintenance and state inspection before a long family trip. Service Advisor Josh Randle and his team wer the right way. Brought our X5 in for service maintenance and state inspection before a long family trip. Service Advisor Josh Randle and his team were efficient, communicated excellent, and took care of me from start to finish. Waiting area is clean, fully stocked with snacks/drinks, and the wifi is great. You can definitely work there while you wait. Also great to see Service Manager Patricia Fradenburg. She brings a positive atmosphere in the service area and makes it a point to remember and check in on her customers each visit. More

Stephen did a great job taking care of my X3 today with my state inspection. He is also helping me schedule my oil change as well. I bought my car at Hendrick Apex and had the worst experience, but since m my state inspection. He is also helping me schedule my oil change as well. I bought my car at Hendrick Apex and had the worst experience, but since moving my service to BMW of Southpoint it has been infinitely better. More

I have thoroughly enjoyed my experience with this dealership. I had lost faith in BMW after a terrible experience with another dealership in Raleigh, but I am so thankful to have been led to South Po dealership. I had lost faith in BMW after a terrible experience with another dealership in Raleigh, but I am so thankful to have been led to South Point. They have the best all around staff, from Curtis (GM) to Kenny and Harold (Service Advisors) all the way to Felix (Tech). I feel confident I am getting the best service available when I visit. I have bought several cars from here, and plan on many more purchases in the future. Typically, when you go to dealerships, you get the pushy salesman and the finance guy that want’s you to pay for every add on available, even if you don’t need it. But with William (Salesman) and Jon (Finance), I felt completely at ease. I never felt pressured into anything and felt confident that any questions I had they would give me a straightforward answer. If you are looking for a car and aren’t sure where to go, give them a try. I give them five stars, hands down! More