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BMW of Southpoint

Durham, NC

4.9
1,520 Reviews

225 Kentington Dr

Durham, NC

27713

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Showing 1,520 reviews

July 21, 2021

Excellent support from Tyler, Josh, Curtis, Sean, Kip, and really the whole team at Hendrick. Sean, Kip, and Curtis were all there from seven years ago when I bought my first car from these guys. That say More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Moynihan, Katelyn Spinner, Tyler Bowyer
Jul 22, 2021 -

BMW of Southpoint responded

Chris, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 20, 2021

Nice place, excellent customer service (Josh Zinn). No long waits, great detail for pre-owned cars. Honesty, flexibility and transparency during the negotiation. Would come back. More

by JuBB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Zinn, Tyler Bowyer
Jul 22, 2021 -

BMW of Southpoint responded

Jubb, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2021

Very customer service friendly. Harold Harris went out of his way to accommodate my specific situation and need. I really appreciated the loaner car! Thanks so much! More

by Asa M. Fleming
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jul 19, 2021 -

BMW of Southpoint responded

Asa M. Fleming, we are so pleased you enjoyed your visit to BMW of Southpoint! If you have any further questions, please don't hesitate to reach out!

July 19, 2021

Professional, and excellent service! When entering service facility was immediately greeted by service advisor. Advisor was courteous and knowledgeable which set my mind at ease! Car immediately went More

by gtbellinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Jul 20, 2021 -

BMW of Southpoint responded

Gtbellinger, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2021

Harold Harris is very knowledgeable and helpful every time I bring my car in for service. The experience has always been pleasant! I highly recommend. More

by Segel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jul 19, 2021 -

BMW of Southpoint responded

Segel, we are so happy to read such a great review about Harold and team BMW of Southpoint! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2021

Jason Glidden and the team at Southpoint were really fast and responsive on my recent visit. Great they could make a small repair quickly even without a reservation. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Bowyer and Josh Zinn are incredibly responsive and patient. , Tyler Bowyer
Jul 19, 2021 -

BMW of Southpoint responded

Chris, we're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day!

July 14, 2021

I have owned 3 BMWs and 2 I purchased from BMW Southpoint. Every experience is positive and the purchase process is easy. They are direct on the pricing, work with you on features and ensure that More

by CAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hagan, Tyler Bowyer
Jul 17, 2021 -

BMW of Southpoint responded

Can, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2021

The service here has been excellent and Harold was very helpful with my most recent repair. He took the time to walk through what needed to be done and explained the service technician’s video of the neede More

by tangelanixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Harris
Jul 13, 2021 -

BMW of Southpoint responded

Tangelanixon, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2021

Service was excellent and very accommodating when I changed my appointment at the last minute. Josh our service advisor was a pleasure to deal with More

by RMB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Randle
Jul 06, 2021 -

BMW of Southpoint responded

Rmb, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

July 03, 2021

I recently had an airbag recall completed through mobile service. Xavier was very professional and completed the job quickly. Excellent service! More

by Jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier
Jul 06, 2021 -

BMW of Southpoint responded

Jake, thank you for taking the time to leave a review for us at BMW of Southpoint. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

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