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BMW of South Austin

Austin, TX

Overview
Reviews
Vehicles
5.0
179 Reviews
Call Dealership (833) 262-4331
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5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 179 reviews

December 21, 2023

Leandro was incredible! I love BMW of South Austin. The valet Luke greeted me in the service drive with a smile and walked me to Leandro, I even had the pleasure of seeing More

by deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leandro Bolanos, Ivan Heredia, Charles Reeves, Mike Caligiuri, Calvin Medrano
Report | Print
Dec 22, 2023 -

BMW of South Austin responded

Deb, we are so happy to read such a great review about BMW of South Austin! Please don't hesitate to reach out to us if there's anything more we can do!

December 13, 2023

awesome service and work. Very clean and courteous and attention to my needs and follow up More

by Marla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Report | Print
Dec 14, 2023 -

BMW of South Austin responded

Marla, we're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know!

December 13, 2023

Outstanding professional and friendly staff. Service is great and love the video recaps of the health of my car. More

by Pete boz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Report | Print
Dec 14, 2023 -

BMW of South Austin responded

Pete Boz, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2023

I continue to keep my BMW because of the service at this dealership. Calvin is efficient & prompt - communicates with the customer & delivers on time. Thank you, Calvin! More

by Shari P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Report | Print
Dec 14, 2023 -

BMW of South Austin responded

Shari P, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out!

December 12, 2023

Calvin saved the day for me twice in one week. He is responsive and solution oriented. Amazing service. More

by khalidaali06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Report | Print
Dec 13, 2023 -

BMW of South Austin responded

Hi Khalidaali06, thank you so much for your positive comments about BMW of South Austin! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of South Austin!

December 11, 2023

Worked with Brian on a few different bmws I have this year. He has been an amazing service consultant. I felt quite taken care of in each visit. Thanks so much, Brian! More

by Cihan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Woolverton
Report | Print
Dec 11, 2023 -

BMW of South Austin responded

Cihan, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 21, 2023

Calvin in service is phenomenal. He has great people skills and is super knowledgeable about all things, Bmw. More

by sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Report | Print
Nov 24, 2023 -

BMW of South Austin responded

Sarah, we appreciate your positive review about your recent experience with us! We hope you have a great day!

October 27, 2023

Calvin is always amazing! ! He is very professional, explains all you options, patient and wonderful customer service. More

by Irene R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Report | Print
October 17, 2023

Been taking my car to BMW South Austin for about 6 years. My service advisor Calvin M is very knowledgeable and has been consistently outstanding. Technician Chis K worked on my vehicle recently, and diagnos More

by Robertt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept: Calvin Medrano, Chris King
Report | Print
Oct 18, 2023 -

BMW of South Austin responded

Robertt, we are so pleased you enjoyed your visit to BMW of South Austin! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 10, 2023

Scheduled service for a Saturday morning and the staff at BMW S Austin were ready, fast and efficient. More

by michellecrotty
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor, Charles Reeves
Report | Print
Oct 11, 2023 -

BMW of South Austin responded

Michellecrotty, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!

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