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BMW of South Austin

Austin, TX

5.0
179 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

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Showing 179 reviews

June 07, 2024

Another very satisfied visit at BMW of South Austin. My new regular service advisor Calvin always does a great job communicating updates and being very detailed about explaining issues with any vehicle More

by Nick Sealls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia, Mike Caligiuri, Calvin Medrano
Jun 10, 2024 -

BMW of South Austin responded

Nick Sealls, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2024

Very courteous and efficient friendly service - always helpful and prompt responses. Very comfortable environment By the way the program here keeps telling me I have to write a 15 min word response even More

by Rgstephenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Jun 10, 2024 -

BMW of South Austin responded

Hello Rgstephenson, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 04, 2024

Bought an i4 here and get my X7 serviced here. Excellent experience from start to finish every time. Ask for Justin Frazier in the service department — he’s super easy to work with, doesn’t upsell More

by kara.buffington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Frazier
Jun 05, 2024 -

BMW of South Austin responded

Kara.buffington, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

May 31, 2024

Had my car serviced by Justin and let me tell you this was the smoothest experience I have ever had. He was able to do my regular servicing and thank the heavans he noticed a nail in my tire. Got it appro More

by CALVIN MEDRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Frazier
Jun 03, 2024 -

BMW of South Austin responded

Calvin Medrano, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2024

Amazing service at BMW South Austin. Had a flat tire and they helped me out the same day - just a few hours notice. Justin was particularly helpful and great to deal with. Thanks to all More

by Zita.healy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Frazier
May 31, 2024 -

BMW of South Austin responded

Hello Zita.healy, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of South Austin!

May 09, 2024

Calvin is the best! So easy to work with and he is extremely kind and responsive. Always feel taken care of here. More

by Remimyers2@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
May 09, 2024 -

BMW of South Austin responded

Remimyers2@gmail.com, we are so pleased you enjoyed your visit to BMW of South Austin! We are always more than happy to assist you if anything else comes up. Take care!

May 06, 2024

Charles Reeves in the service department took great care of my vehicle needs! Comfortable waiting area, and free WiFi! Quick and easy process from start to finish!! I only trust Charles and his expertise!! More

by Jackiep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Allen, Ivan Heredia, Charles Reeves, Mike Caligiuri, Calvin Medrano, Marco Moran, Justin Frazier, Vinny O'Flaherty, Adam Algarin, Brian Woolverton
May 13, 2024 -

BMW of South Austin responded

Jackiep, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2024

Great service - I had an unexpected flat. The fix was fast and Calvin was a joyful, kind, efficient service provider. Thank you! More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Apr 15, 2024 -

BMW of South Austin responded

Beth, we are glad we could help! If you have any further issues, please give us a call. We're always happy to help!

April 01, 2024

I went in to BMW of South Austin for a tire repair and Calvin Medrano was super attentive and helpful. More

by jess11rod
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Apr 03, 2024 -

BMW of South Austin responded

Jess11rod, we are so happy to read such a great review about BMW of South Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2024

Was a great experience, I’m happy with service, but having to type 15 words in the survey is annoying More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Apr 01, 2024 -

BMW of South Austin responded

Anthony, we are so pleased you enjoyed your visit to BMW of South Austin! We do hope we can be of assistance in the future. Take care!

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