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BMW of South Austin
Austin, TX
203 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 203 reviews
March 29, 2023
Buying a new vehicle is never an easy task, but after dealing with BMW of South Austin, specifically with Victor Pitts, I think I found my favorite place. Before driving out there, I inquired about a veh dealing with BMW of South Austin, specifically with Victor Pitts, I think I found my favorite place. Before driving out there, I inquired about a vehicle over the phone. That was my first interaction with Victor; he was very responsive, genuine, and honest. He also confirmed the car I asked about was avalible. I scheduled an appointment for the next day. Upon my arrival, I was welcomed by Victor, who offered me a tour of the vehicle and a test drive. Victor was very knowledgeable and understood my needs. You know, the next part, the negotiation; at that point, Victor introduced me to Britton (Sales Manager), a fellow veteran. We went back and forth until we agreed on a deal that benefitted both parties. The last part of the journey was the finance process with Heidi, a very joyful person who made the transaction quick and easy. After a few hours, I drove away on a new 2023 X3M Competition After my great experience, I recommend you ask for Victor so I can get you on the right car for you. A bit about the dealer very clean and organized. Everyone was helpful, and most importantly, they had a good inventory. I recommend BMW of South ATX More
by josiancolon
Employees Worked With
Victor Pitts
March 21, 2023
Brought my car in for its first maintenance and worked with Calvin Medrano. Great service and professionalism, I was treated like a valued customer. I plan on having all my maintenance done here. with Calvin Medrano. Great service and professionalism, I was treated like a valued customer. I plan on having all my maintenance done here. More
by darlene.windham
Employees Worked With
Calvin Medrano
March 21, 2023
Calvin was great! Great people, nice dealership, and quick and speedy service. Can’t thank them enough for making it a quick afternoon trip. Great people, nice dealership, and quick and speedy service. Can’t thank them enough for making it a quick afternoon trip. More
by trevorlazar10
Employees Worked With
Calvin Medrano
March 01, 2023
Worked W/Vic Pitts and Steven Bingle. Those guys took very good care of me, and BMW of South Austin takes exceptionally good care of their cars. Vic Pitts didnt miss a detail from the int Those guys took very good care of me, and BMW of South Austin takes exceptionally good care of their cars. Vic Pitts didnt miss a detail from the introduction to the delivery of my vehicle. I look forward to shopping there again very soon. More
by Johnny V Neck
Employees Worked With
Vic Pitts, Steven Bingle,
February 27, 2023
Brian was great! I drive older BMWs and am usually not given the time of day when I bring my cars in at other dealers for service. I really appreciated Brian's candid I drive older BMWs and am usually not given the time of day when I bring my cars in at other dealers for service. I really appreciated Brian's candidness and experience regarding some of the concerns on the latest vehicle I just purchased. After talking through it, he came up with a successful strategy to fix my issue. I have honestly never had this positive of a dealer service experience anywhere before, even back when my BMWs were new. I will be back! More
by J.T.
Employees Worked With
Brian Woolverton
February 21, 2023
I take my vehicle there for service and Brian Woolverton is awesome, he is very helpful, explains everything to where I can understand what is going on with my vehicle and I must say he is very patient with is awesome, he is very helpful, explains everything to where I can understand what is going on with my vehicle and I must say he is very patient with me as well! Thank you, Brandi Allen More
by Brandi Allen
Employees Worked With
Brian Woolverton
February 21, 2023
Everyone I have spoken to at BMW if South Austin has been very kind and helpful. My Service advisor, Brian Woolverton, was so nice and understanding! He helped me find the best solution for my car issues. very kind and helpful. My Service advisor, Brian Woolverton, was so nice and understanding! He helped me find the best solution for my car issues. More
by Hldanek44
Employees Worked With
Brian Woolverton
