BMW of South Austin

Jose Barbosa was wonderful to work with. Very knowledgeable and saved me so much time as he was able to change my battery at my home and saved me a trip back and forth to the dealership. I w Very knowledgeable and saved me so much time as he was able to change my battery at my home and saved me a trip back and forth to the dealership. I was very pleased! More

Received excellent valet service at my home today provided by Jose Barbosa. Saved me time and a trip to Austin. provided by Jose Barbosa. Saved me time and a trip to Austin. More

Very friendly service with fast responses. Completely transparent pricing, shared all information about the vehicle. Car was spotless. Stress free experience. Completely transparent pricing, shared all information about the vehicle. Car was spotless. Stress free experience. More

I had a disappointing experience with the paint job on my vehicle at this BMW service center. The initial work was subpar, with unpainted spots at the edges and uneven, rough surfaces. The quality felt rushe vehicle at this BMW service center. The initial work was subpar, with unpainted spots at the edges and uneven, rough surfaces. The quality felt rushed and unprofessional, forcing me to make two trips to the service center to address the issue. My first service advisor, Brian, was unhelpful and seemed unaware of my car’s status, which added to the frustration. However, I must commend David Aguirre, who took over as my service representative. David did an outstanding job with follow-ups, keeping me updated regularly, and ensuring the work was eventually completed. His professionalism and dedication were a stark contrast to my initial experience, and I believe he’d be an excellent fit for a customer-facing role in the office. While the service center did provide a refund for the poor workmanship, the overall experience was far from satisfactory. I hope they address these quality control issues moving forward. More

Jose came to my home for a mobile service. He quickly fixed a loose trim piece and gave the car a full once over to ensure it was in top shape. Excellent experience and I hope to see this mobi He quickly fixed a loose trim piece and gave the car a full once over to ensure it was in top shape. Excellent experience and I hope to see this mobile service continued to be offered! Have Jose run this team! More

Just had an alignment done at BMW of South Austin and couldn’t be happier with the service. Jose Barbosa was my technician — he did a great job and was super friendly and outgoing. Really appreciated the couldn’t be happier with the service. Jose Barbosa was my technician — he did a great job and was super friendly and outgoing. Really appreciated the professionalism and positive attitude. Highly recommend! More