Back

BMW of South Austin

Austin, TX

5.0
247 Reviews

5501 S IH 35 Frontage Rd

Austin, TX

78744

Directions

By Type

Showing 247 reviews

April 19, 2025

Charles Reeves was responsive, professional and explained what needed to be done to my car very clearly. BMW of South Austin sends videos of the car being serviced reviewing the status of major components, More

by rlipton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reeves
Apr 21, 2025 -

BMW of South Austin responded

Hi Rlipton! We're so happy we were able to help you out! We do hope we can be of assistance in the future. Take care!

April 14, 2025

The purchasing process was quick and painless, and Michael was a fantastic salesperson to work with. He was friendly, knowledgeable, and worked with me to ensure I got the best deal on the car. I woul More

by ctumlinson
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Morey, Michael McKenery
Apr 16, 2025 -

BMW of South Austin responded

Hello Ctumlinson, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2025

Our experience at the dealership was outstanding from the moment we first visited for the enquiry. Michael McKenery was an absolute delight to work with. He was always responsive and friendly, took his time More

by Karthik
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Laura Mikiciuk, Michael McKenery
Apr 10, 2025 -

BMW of South Austin responded

Karthik, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

April 04, 2025

I receive a thorough inspection every time I take my car into for service. My advisor, Calvin Medrano, is always patient and responsive when I text him with questions or concerns. He is always willing to More

by Lisa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Apr 07, 2025 -

BMW of South Austin responded

Lisa, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

April 02, 2025

I can’t say enough great things about Adam in the service department at BMW South Austin! Every time I bring my vehicle in, Adam goes above and beyond to make sure all my questions are answered and any conce More

by chasepkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Algarin
Apr 03, 2025 -

BMW of South Austin responded

Chasepkelly, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of South Austin!

March 31, 2025

This is the second time we’ve had our BMW at this dealership and I can say that the service and personalized car for your car and situation are taken into account. As long as we own this vehicle and More

by Sachaerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Banasco
Mar 31, 2025 -

BMW of South Austin responded

Sachaerin, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, BMW of South Austin

March 31, 2025

Grant was amazing! If are in the market for a new vehicle go see him!! More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Anderson
Mar 31, 2025 -

BMW of South Austin responded

Ryan, we are so pleased you enjoyed your visit to BMW of South Austin! If you have any further questions, please don't hesitate to reach out!

March 28, 2025

Calvin was amazing and incredibly helpful! Highly recommend him for any of your car buying or service needs. More

by tom.jackson3511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Medrano
Mar 31, 2025 -

BMW of South Austin responded

Hi Tom.jackson3511! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

March 25, 2025

Professional and pleasant. First class dealership. Michael McKenery, the sales agent was very helpful and attentive. Never pushy. I appreciated his candor and the straightf More

by MDaubner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Mikiciuk, Michael McKenery
Mar 26, 2025 -

BMW of South Austin responded

Mdaubner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2025

I had the pleasure of working with Justin Frazier today. I had a technology issue with my 340i and even though I didn’t have an appointment, Justin was incredibly helpful and fixed it so quickly. I’m so hap More

by lisaellenbelcher
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Frazier
Mar 25, 2025 -

BMW of South Austin responded

Lisaellenbelcher, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!

1
...