BMW of Silver Spring

Overall a very nice experience. Mike Thompson provided great service. There were a few minor delays in the process (flat tire on model), but was quickly corrected. Had to wait a while for financing person great service. There were a few minor delays in the process (flat tire on model), but was quickly corrected. Had to wait a while for financing personnel, but then again, don't bring you kids along. More

After being loyal to a dealership in Virginia for several years, I wanted both a great car and a great experience (and the other guys just weren't cutting it anymore). My friend had recently bought his CPO M years, I wanted both a great car and a great experience (and the other guys just weren't cutting it anymore). My friend had recently bought his CPO M3 and had nothing but good things to say about Tischer BMW, so we gave it a try. My girlfriend and I had a great experience at BMW. We drove in the rain and horrible, horrible traffic to test drive a BMW Certified Pre-Owned 2006 330xi with only 19K on the clock. And it was WELL worth the trip out. Our Sales guy, Manny, had the car ready to go when we arrived. He was very easy to work with. The car we wanted was priced well and our trade-value was more than fair. Manny went through every single detail with us, whether it was paperwork, numbers or how to operate a modern 3-Series. I've honestly never had a better experience with a Car Salesman. And then there's my other favorite person at Tischer BMW: Michelle in Finance. Again, EVERYthing was explained in detail. She never pushed anything on us and made certain we were comfortable with all the final numbers. When some snags popped up a few days later, she helped work everything out with the folks at BMW Finance and lock in our rate (0.9%!!!). We picked up the car on Saturday. It's absolutely gorgeous. We'll be going back to Tischer BMW from now on ;-) More

My friend purchased a 2005 M3 from Tischer a few months ago and still talks about how easy they made the process, how friendly their staff was, the condition of the car, etc. Based on his experience, I dec ago and still talks about how easy they made the process, how friendly their staff was, the condition of the car, etc. Based on his experience, I decided to give Tischer/MileOne a try. I rushed from work in downtown DC and drove in the rain and horrible traffic out to Tischer in order to see a very specific car: a Certified 2006 330xi with manual and just 19K on the clock. A rare car indeed. My hopes were high, but I was totally unprepared for just how great the experience would turn out to be. First and foremost, they treated my girlfriend and I with respect. That's a whole lot more than can be said about other places (especially since we look young and dress casually). They had a great example of exactly the car I was looking for and had it ready for us to test drive when we arrived. Manny was our Sales Associate. He was careful to explain all the technological features that explained why the test drive was so engaging... and yet so effortless (was it really raining?). I always felt well informed and never pushed. Talking to him was easy and natural. He had even stayed late to just meet with us! Very cool guy, all-around. Michelle was our Finance Manager. Not only is she a true professional, but warm, informative and thorough. She made absolutely certain that we understood all the details, what such-and-such meant, and so on. She made us feel very comfortable and at ease. She definitely raised the bar, to say the least. All these add up to a solid recommendation. To anybody who's serious about buying the best used BMW money can buy (without spending a fortune), I'd say consider Tischer before you try ANYone else. You won't be disappointed! More

Manny provided very good service and was responsive to all requests. He also provided good follow-up service and continues to stay in touch to ensure a good BMW experience. I believe I got a good deal al all requests. He also provided good follow-up service and continues to stay in touch to ensure a good BMW experience. I believe I got a good deal although I could have bought the car a month later to enjoy 0.9 % interest instead of 2.9 %. More

Great experience. Entire staff was very friendly and helpful. I received poor service from other BMW dealerships in the area and felt like I wasn't taken seriously because of my young age, but Manny helpful. I received poor service from other BMW dealerships in the area and felt like I wasn't taken seriously because of my young age, but Manny was professional from the start. He has always been quick to respond to my inquiries, and overall great to do business with. More

My rating is based on the level of professionalism, care, and service provided by this individuals. I purchased a certified pre-owned 2006 BMW 330i from Ticher on 12/30/08. The experience was extremely ple and service provided by this individuals. I purchased a certified pre-owned 2006 BMW 330i from Ticher on 12/30/08. The experience was extremely pleasant, and these staffers were exceptional. More

My son purchased a used BMW and worked with Son as the sales person. He was cordial and straight forward efficiently handling the task. Jennifer was in charge of the financing aspects of the sale and sh sales person. He was cordial and straight forward efficiently handling the task. Jennifer was in charge of the financing aspects of the sale and she was teriffic. She made Matthew feel very at ease with a rather intimidating process and was great to work with. I felt this dealership was the best I have ever dealt with. More

I brought my 06 BMW 325i in for service on a Saturday. Kristina was very nice and great to deal with! She has to be on eof the best advisors i have delt with so far. I hope Tischer keeps her around for a Kristina was very nice and great to deal with! She has to be on eof the best advisors i have delt with so far. I hope Tischer keeps her around for a long time. She is what makes a service department excellant! Thank you More

After visiting 8 dealerships trying to decide which type of car to buy, then narrowing the decision to a BMW and deciding between 3 dealers, it was easy to decide who we wanted to work with. Tischer BMW won of car to buy, then narrowing the decision to a BMW and deciding between 3 dealers, it was easy to decide who we wanted to work with. Tischer BMW won hands down for information on the car we were looking for, quick to not drag me through the "let's see how long we can make them wait till I tell them the price", and friendlyness. Then after deciding to buy the car, I received even more personal attention making sure I knew how all the new gadgets on the car operated! Personal attention, friendly, knowledgeable, I already know when I am ready in 2 - 3 years where I will be buying my next car. It was well worth the 45 drive from my house to Tischer. KDS More

This was a return trip to Tischer/Mile One for us. We purchased our fourth BMW (535xiT)this time around. Chris and Mike knew we wanted to do Performance Center Delivery for this car, and began putting t purchased our fourth BMW (535xiT)this time around. Chris and Mike knew we wanted to do Performance Center Delivery for this car, and began putting the plan in place months in advance for us. Everyone was available by phone or email to answer any questions we had prior to taking delivery on our car, and also upon our return from South Carolina. The entire staff at Tischer has been friendly and welcoming, even to our dogs! In fact, they allowed us to put our dogs in a 530xiT in the showroom before we purchased our previous car, just so we could be sure they had enough room. The car we just purchased is the newest, improved version of our previous car, so we knew the dogs would love it as much as we do. We've been purchasing our cars at Tischer for well over a dozen years, and wouldn't go any place else! More