BMW of Sherman Oaks

Had my daughter's 98 318ti worked on and the service was awesome, from checking in the car until the pickup. They also had a loaner for me while our car was getting fixed. Consistent communication from Carl awesome, from checking in the car until the pickup. They also had a loaner for me while our car was getting fixed. Consistent communication from Carlos in the service dept. Thank you for getting our daughter's ride back on the road. More

I had a very nice experience. Carlos was courteous and very helpful to me and solved my problems. Carlos was courteous and very helpful to me and solved my problems. More

Brian Douglas provided terrific service. Very Knowledgeable and personable. I would recommend Brian and Sherman Oaks BMW! Very Knowledgeable and personable. I would recommend Brian and Sherman Oaks BMW! More

Carmella was able to take care of what needed to be done and some extra work. and some extra work. More

Shahe It’s very knowledgeable and helpful in recommending the right services with follow up the right services with follow up More

Brian and Dennis in service go beyond the normal in meeting and exceeding customer requests. Really appreciate their attention to the details. meeting and exceeding customer requests. Really appreciate their attention to the details. More

I bought my car from Rusnak. Twice I’ve gotten calls saying to bring my car in and each time I had horrible experiences and never got my car serviced. I went Sherman oaks and had Twice I’ve gotten calls saying to bring my car in and each time I had horrible experiences and never got my car serviced. I went Sherman oaks and had a totally different experience. The staff were nice unlike the other one. Carlos helped me and gave me a top tier experience. As long as I have a BMW I’m a Sherman Oaks customer. More

Awesome dealership and customer service. I will definitely come back. Thank you for the goodness I will definitely come back. Thank you for the goodness More

Carmela is very pleasant & easy to work with - she takes time to listen to my needs & is most helpful she makes taking care of my car easy & oleasant time to listen to my needs & is most helpful she makes taking care of my car easy & oleasant More

It’s always a pleasure coming in and bringing your car in for service at this BMW location. My service advisor Carmela and my mechanic Arnel Cerba are amazing. They are very professional and they have good c for service at this BMW location. My service advisor Carmela and my mechanic Arnel Cerba are amazing. They are very professional and they have good customer service. I am very please of their work. Would definitely recommend to my family and friends! More