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BMW of Sherman Oaks

Sherman Oaks, CA

4.9
998 Reviews

5201 Van Nuys Blvd.

Sherman Oaks, CA

91401

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998 Reviews of BMW of Sherman Oaks

October 03, 2024

Brian is amazing and I trust him completely to service my car. He takes time to explain everything and really works with his customers. I live in Santa Monica, where there’s another BMW service center, but I More

by Sharon F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Douglas
Oct 03, 2024 -

BMW of Sherman Oaks responded

Sharon, we're delighted to hear that Brian's exceptional service keeps you coming back to BMW of Sherman Oaks. Thank you for making the drive from Santa Monica and trusting us with your vehicle!

October 03, 2024

I’m always impressed by BMW of Sherman Oaks. Service is quick and extremely thorough. Everyone I deal with is very professional and courteous. What else can I ask for in a dealership? More

by joncherkasebay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clemens, Carmela Grammatico
Oct 04, 2024 -

BMW of Sherman Oaks responded

Thank you for the fantastic review! We're delighted to hear that our team at BMW of Sherman Oaks consistently provides quick and thorough service. We appreciate your business and look forward to serving you again in the future!

October 03, 2024

Carlos was very helpful in getting me the help I needed when my car needed service. More

by Steve.a.peraza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 04, 2024 -

BMW of Sherman Oaks responded

The BMW of Sherman Oaks team is always happy to help! Thanks for trusting Carlos with your service needs, Steve!

October 03, 2024

Cannot recommend Heidi enough for service. She is honest, patient, and explains things well to me. I am happy with the service I received and will continue to take my car here. More

by k8mathis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Oct 04, 2024 -

BMW of Sherman Oaks responded

Thank you for the wonderful feedback! It's great knowing Heidi provided such excellent service for you at BMW of Sherman Oaks. We look forward to seeing you again in the future!

October 02, 2024

Had my BMW X2 serviced, explained very detail on the services, services were done in timely manner to fit in my schedule. Car runs so smoothly after service! Great dealership, great services! More

by jwjohnma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Oct 02, 2024 -

BMW of Sherman Oaks responded

It's great to hear your X2 is running smoothly! Thanks for choosing BMW of Sherman Oaks for your service needs - we'll see you again down the road!

October 02, 2024

Very organized dealership. I've been there twice. I had seen Shahe twice and he was very professional and courteous. He is very experienced in his job. More

by Lizminasian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahe Tavoukjian
Oct 03, 2024 -

BMW of Sherman Oaks responded

We're pleased that Shahe provided you with such professional and courteous service at BMW of Sherman Oaks. Thank you for sharing your positive experience. Here's to many more visits!

October 02, 2024

Purchased 4 cars from here over the years. Had all of them serviced here. Heidi Tovas is the best service professional I’ve had in 20 years. She is the reason I always come back, even for thi More

by Fred L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Oct 03, 2024 -

BMW of Sherman Oaks responded

Fred, thank you for your loyalty and kind words about Heidi! It's great knowing she's been a key part of your positive experiences at BMW of Sherman Oaks. We look forward to continuing to serve you in the future!

October 02, 2024

Excellent service. On time, professional and it was easy to make an appointment. Would recommend. More

by amyfink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Tovaas
Oct 03, 2024 -

BMW of Sherman Oaks responded

It was a pleasure assisting you with your service needs at BMW of Sherman Oaks, Amy! Thanks for the kind words and five stars!

October 02, 2024

Clean, crisp, efficient. Very easy to work with. Kept me informed of the procedure every step of the way. More

by bearspop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kriszt
Oct 03, 2024 -

BMW of Sherman Oaks responded

Thank you for the stellar review! It's always our goal to ensure an easy, communicative service process at BMW of Sherman Oaks. See you again soon!

October 01, 2024

Carmela provided great customer service when repairing my BMW! She understood my problem and was able to fix it. More

by velasquezandco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmela Grammatico
Oct 01, 2024 -

BMW of Sherman Oaks responded

Thanks for shouting out Carmela's great customer service! It's always a pleasure to assist you at BMW of Sherman Oaks!

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