BMW of Sarasota - Service Center

Great service! Very efficient! Sent a video of the vehicle inspection. My car was picked up and delivered the same day. Super convenient! Great experience! vehicle inspection. My car was picked up and delivered the same day. Super convenient! Great experience! More

The professionalism started from pulling in the service center to our advised Lewis, which his mannerism and professionalism were very rare to see. Great experience. center to our advised Lewis, which his mannerism and professionalism were very rare to see. Great experience. More

Disappointing service experience Kept my car over night 30 hours for an oil change.Returned car not washed or sanitized as promised due to CoVID 19. I had to make alternate car arrangements for 2 days for 30 hours for an oil change.Returned car not washed or sanitized as promised due to CoVID 19. I had to make alternate car arrangements for 2 days for what should have been a quick service More

Picked up and delivered vehicle. Found problem and solved that had been an issue for sometime. The video used by the repair technician is a great idea. It added to my knowledge of what was being addressed. that had been an issue for sometime. The video used by the repair technician is a great idea. It added to my knowledge of what was being addressed. More

Routine service Prompt courteous service. A convenient appointment was schedule within two days of my request. I was greeted promptly and the needed service was exp Prompt courteous service. A convenient appointment was schedule within two days of my request. I was greeted promptly and the needed service was explained along with optional service. Work was completed in a short period of time as predicted. More

What in for oil change. The cost was ridiculous. I did not even get a car wash. Too many emails and texts. Thank you. Jeanne not even get a car wash. Too many emails and texts. Thank you. Jeanne More

Lewis is always awesome -best service guy I’ve ever dealt with period. Very good at communication and service. Nothing at all negative to say. with period. Very good at communication and service. Nothing at all negative to say. More

Thank you Tiffany & Juan Carlos for your care and attention and great service. I appreciate how quickly you jumped in to help me. You listened and showed true care. attention and great service. I appreciate how quickly you jumped in to help me. You listened and showed true care. More

Professional, friendly service. Diagnosed the problem, acquired the part and fixed the car quickly- 2 days. A 2020 loaner was provided. Hassle free. Very pleased. acquired the part and fixed the car quickly- 2 days. A 2020 loaner was provided. Hassle free. Very pleased. More

Tina was great, turnaround time acceptable. Would have like to know if there was a man option to repair vs replace the tire. Everything was good like to know if there was a man option to repair vs replace the tire. Everything was good More