BMW of Sarasota - Service Center

First of all, Brooke was amazing! Knowledge, engaging and courteous. She explained everything very well. Communication was top notch. Work performed on my car was 100%. Thank you Knowledge, engaging and courteous. She explained everything very well. Communication was top notch. Work performed on my car was 100%. Thank you! More

Great service from drop off yo pick up. Our service associate was in communication white is through the process. Our service associate was in communication white is through the process. More

This dealership has people that treat the customers with respect and care. Both sales and service people are attentive and answer all questions truthfully and openly without hesitation. Comparing BMW of Sa respect and care. Both sales and service people are attentive and answer all questions truthfully and openly without hesitation. Comparing BMW of Sarasota to BMW of Wesley Chapel, I will only recommend BMW of Sarasota!! More

Derick Thomas got me in very quick for service finish we highly recommend him he was professional & knowledgeable highly recommend him he was professional & knowledgeable More

Greg, the service advisor is an amazing person. He looked after a rather large job that should’ve taken much longer and got it done for me because I was going to be traveling and needed to get goin He looked after a rather large job that should’ve taken much longer and got it done for me because I was going to be traveling and needed to get going. Also, the technician put in a lot of special effort. It’s understood and appreciated More

Greg Jones is my service advisor. Once scheduled, appointments go as planned and your car gets a great look over with video for you to see and great service. Once scheduled, appointments go as planned and your car gets a great look over with video for you to see and great service. More

Carlos was not my main service advisor but treated me like I had been with him forever. He was professional and even help d me save money. What a great dude! like I had been with him forever. He was professional and even help d me save money. What a great dude! More

Amazing service! Carlos was very attentive and informative. He made sure that The service was completed in a timely manner. Carlos was very attentive and informative. He made sure that The service was completed in a timely manner. More

Maria Lizardi is one of the best customer service professionals we have encountered at any business, anywhere. No problem is too big or too small. She is highly motivated, very efficient, and always professionals we have encountered at any business, anywhere. No problem is too big or too small. She is highly motivated, very efficient, and always delivers. Also she is always pleasant and personable. She is an asset to the organization and BMW of Sarasota is fortunate to have her. More

Appt making was easy. Had to speak to three different people upon arrival. That’s too many. Facility needs a refresh inside. Dirty tables, paint dirty throughout sho Had to speak to three different people upon arrival. That’s too many. Facility needs a refresh inside. Dirty tables, paint dirty throughout show room and waiting area is well past due for attention. Service was fast and the video was nice but fast and hard to comprehend fully. Overall good but wanted to share some areas of improvement you could make to enhance the experience. More