BMW of Sarasota - Service Center

Isaiah was extremely professional and ensured I understood how the maintenance plan worked. I received a video showing the initial inspection on my wife's M440I. Overall, they completed the oil ch understood how the maintenance plan worked. I received a video showing the initial inspection on my wife's M440I. Overall, they completed the oil change within the two-hour estimated wait time and washed the vehicle. Outstanding service! More

Isaiah McKinney was my Service advisor, he was very Polite and Courteous, he has Good Customer service Skills Polite and Courteous, he has Good Customer service Skills More

My advisor Nick was great. I was treated with respect and understanding by Nick,service,parts and management. I was treated with respect and understanding by Nick,service,parts and management. More

This is first time I have service with this branch. It is very nice service and efficient. It is very nice service and efficient. More

Cameron was my service provider and he was great. Communicative, very helpful, and upfront/honest about what work my car needed done. Communicative, very helpful, and upfront/honest about what work my car needed done. More

Andrew Montgomery provided us excellent customer service yesterday . He is extremely knowledgeable, helpful and a great representative of your dealership. yesterday . He is extremely knowledgeable, helpful and a great representative of your dealership. More

The service was completed way more thoroughly than I expected. I didn’t think replacing the center console opener clip would take an hour and a half. But service did do a video undercarriage inspection expected. I didn’t think replacing the center console opener clip would take an hour and a half. But service did do a video undercarriage inspection and a wash and vacuum. Unfortunately I was in a rush that day so it was frustrating. I wish I had been informed it would take that long. I had a friend with me so it was an inconvenience. Also the chairs in your reception area have no support, are quite worn and very uncomfortable. My back was very sore into the next day. More

Promote Derrick! Not a better person in there. Always super helpful and informed. Thanks again. Not a better person in there. Always super helpful and informed. Thanks again. More

Timely work and prompt discharging of duties. Isaiah was clear about add on services needed at time of service but not pushy about it. The one fall back was we were not waiting at the dealership Isaiah was clear about add on services needed at time of service but not pushy about it. The one fall back was we were not waiting at the dealership and were not notified when our car was ready by text. We returned on our own to find it ready to go. More

Very helpful very responsive took great care of me my service advisor took great care of me and got my car back to me very promptly and in a timely fashion with my problem solved service advisor took great care of me and got my car back to me very promptly and in a timely fashion with my problem solved More