BMW of Sarasota - Service Center

Recently I had to take my car to the Sarasota BMW location for service. Upon arrival I was greeted kindly by staff and set right up with an advisor. The advisor I was working with goes by the name of location for service. Upon arrival I was greeted kindly by staff and set right up with an advisor. The advisor I was working with goes by the name of Nick Ring. Knowing I was going to be without my car for some time, I was stressed. Nick made the time very hospitable and kept me in the loop with every single step along the way. I have worked with several advisors over the years from different dealerships and none of them have come close to making you feel like you are part of the family like Nick did. Nick is genuinely hospitable and works with a sense of urgency. Nick made the experience by exceeding all expectations. Ask for Nick Ring for all your BMW needs. More

Always professional, fantastic facilities. Walked through everything that needed to be done. Technician did a thorough walk through of the car and provided a video. Walked through everything that needed to be done. Technician did a thorough walk through of the car and provided a video. More

Great communication and work is done in timely manner. Cameron always explains work in detail. Cameron always explains work in detail. More

Nick did a great job. He is always pleasant and very knowledgeable. The tech did a great job on the video. It was very helpful. He is always pleasant and very knowledgeable. The tech did a great job on the video. It was very helpful. More

Excellent service,received appt in a timely manner and I would not hesitate to recommend this dealer would not hesitate to recommend this dealer More

The service was fast, good and courteous. The tech report was short and clear. The service rep underpromised and overdelivered. P.S. Next time, if you ask for minimum 15 words I WILL NOT wri The tech report was short and clear. The service rep underpromised and overdelivered. P.S. Next time, if you ask for minimum 15 words I WILL NOT write a review More

Cam makes every visit special. I recently use Bert Smith BMW because it was closer. Never again; I’ll drive 45 minutes for better friendly professional fast service. Loaner car is I recently use Bert Smith BMW because it was closer. Never again; I’ll drive 45 minutes for better friendly professional fast service. Loaner car is always available, kiosk check in is phenomenal and staff treats you like family. More

Check in was easy and friendly, Nick is an amazing service representative, he is knowledgeable and is a great person. service representative, he is knowledgeable and is a great person. More

The service provided was professional courteous and competent. Cameron was very good at keeping me informed about the progress of the service. competent. Cameron was very good at keeping me informed about the progress of the service. More

Best dealer around; best service department. Always responsive, pleasant, and efficient, very fair on pricing. Service manager I have been going to for over three years, without a single probl Always responsive, pleasant, and efficient, very fair on pricing. Service manager I have been going to for over three years, without a single problem or complaint is Greg Jones. All vendors should be as good as he is! More