BMW of Sarasota - Service Center

Carlos is very honest and doesn’t want to sell you anything you don’t need. anything you don’t need. More

The Advisor was very knowledgeable, courteous, and professional. I will definitely go back thank you professional. I will definitely go back thank you More

BMW Sarasota and all who work there never fail to do their best to see that the work that is needed is done correctly and that the customer is satisfied ! their best to see that the work that is needed is done correctly and that the customer is satisfied ! More

My first time visit was a pleasant surprise! This dealership focused on customer service, keeping me updated on progress! This dealership focused on customer service, keeping me updated on progress! More

I’ve experienced good service at BMW dealers in general, but Carlos stands out as one of most competent, friendly, and professional service advisors I’ve encountered. He walked me through my service issues, but Carlos stands out as one of most competent, friendly, and professional service advisors I’ve encountered. He walked me through my service issues, was absolutely clear when it came to to pricing, and even anticipated some of my questions. I’m sold on Sarasota BMW service. More

Very professional and very accommodating. Maria knows her job well and she is really good at what she does. Appreciate the fact that she did not try to upsell me on anything. It’s refreshing Maria knows her job well and she is really good at what she does. Appreciate the fact that she did not try to upsell me on anything. It’s refreshing to see some honesty in the car business. More

Greg is always helpful. Love that they always wash my car n vacuum!! Thank you! Love that they always wash my car n vacuum!! Thank you! More

Took care of getting me out in a timely fashion. Didn’t wait long which is important to me Didn’t wait long which is important to me More

. No call backs after two messages left. Very poor customer service Overall. Had a difficult situation that I needed help with and got none. BTW. The car that I purchased from this dealer in Jan o customer service Overall. Had a difficult situation that I needed help with and got none. BTW. The car that I purchased from this dealer in Jan of this year is my 7th BMW so I’ve had some experience More

Derek was fantastic! Very efficient and made my experience perfect. Highly recommend Derek and the staff at this facility. Very efficient and made my experience perfect. Highly recommend Derek and the staff at this facility. More