BMW of Sarasota

I'm not one to write reviews, but found this one completely necessary... The sale of my car would not have happened without the energy and dedication of NayColle and Phil! I was spending my la completely necessary... The sale of my car would not have happened without the energy and dedication of NayColle and Phil! I was spending my last few days in Florida in a hotel with very little to do as I was moving to the great white north on thursday of that week. My furniture was already gone and car shopping is a bit of a hobby. I decided to go look at vehicles on Saturday before I left, simply for something to do. I met NayColle and told her my story and was 99.9% confident that a new car purchase was not in the cards at that point. She completely understood, but gave me as much info as she could if I was going to continue looking after the move. That Sunday, I went back over to see the car that I had fallen in love with... Little did I know they were open on Sunday. NayColle met me out back and we decided to start working numbers. Monday was a holiday, but I found a car in Ft Lauderdale that had a few more options that I wanted. By Tuesday Morning the car was on it's way to Sarasota... This is when it gets interesting... I looked at a similar model out the window and noticed that it didn't have a trailer hitch... This was an absolute necessity for me! Come to find out the bumper on the "M Sport" package would have to be cut to accommodate the hitch, which I was not ok with. There was an aftermarket hitch that could be installed, but it would have to be ordered. Needless to say we didn't have much time. Phil and NayColle were able to have the parts over-nighted from Atlanta and had it installed by late Wednesday afternoon!! I woke up Thursday morning and moved to my new city in a new BMW X5!! To be honest, I never dreamed it was going to work out; too many variables and too many moving parts. Still not sure how they pulled it off, but I'm very grateful they did!! More

I went to buy a used car and russ help me and was very helpful and he got me everything I need for my car helpful and he got me everything I need for my car More

Great place to get a car and got a lot of help. The workers there are very friendly and get you great deals and great cars workers there are very friendly and get you great deals and great cars More

I purchased a pre-owned 328I about 6 months ago. Moe was I purchased a pre-owned 328I about 6 months ago. Moe was my salesperson and he was terrific. I would return to this dealership when in need of anot I purchased a pre-owned 328I about 6 months ago. Moe was my salesperson and he was terrific. I would return to this dealership when in need of another car. Moe was courteous and friendly and made the buying process a breeze. More

When I first spoke to Russ Grinchenko on the phone I had When I first spoke to Russ Grinchenko on the phone I had a good comfort level and knew he was very professional, and genuinely cared about the custom When I first spoke to Russ Grinchenko on the phone I had a good comfort level and knew he was very professional, and genuinely cared about the customer. I explained that I had sold my car the day before and needed a car as soon as possible. Russ went beyond the call of duty, expedited the car sale, within twenty-four hours I had purchased a beautiful 325i from the dealership. Mike Hughes the sales manager overseer the sale, and answered all my questions. The first day I went to the dealership to look at cars a friend brought me because I had no vehicle and it was late in the day. The next morning Russ came to pick me up to bring me down to purchase my BMW. This is going the extra mile that BMW of Sarasota does for their customers. Buying my BMW was a great experience. I will never go anywhere else to buy a car. I have recommended BMW of Sarasota to several people and shared my good experience with them. Thank You so Much Mary-Ann Hall More

Michael was friendly, helpful and had a great smile. He was kind and open. I felt comfortable with him. I would highly recommend your dealership and Michael! was kind and open. I felt comfortable with him. I would highly recommend your dealership and Michael! More

Emilio Torres has been exceptional to deal with, both when buying our cars and when we needed something after the sale. He even had a loaner car driven up to our daughter 2+ hours away when the local BM when buying our cars and when we needed something after the sale. He even had a loaner car driven up to our daughter 2+ hours away when the local BMW dealer would not help her with a loaner for a major under warranty repair. I highly recommend Emilio Torres and Sarasota BMW. More

I would absolutely recommend purchasing a car from BMW of Sarasota. The service at this location is far superior to other BMW locations that I've experienced. I purchased my vehicle from this location, but h Sarasota. The service at this location is far superior to other BMW locations that I've experienced. I purchased my vehicle from this location, but had an issue and needed service while in Orlando. When the local Orlando dealership gave me problems and refused to rectify the situation to my satisfaction, Emilio had a car delivered to me from over 2 hours away to use while my car was being repaired. The service and quality that I believe I receive from BMW of Sarasota can't be matched. Thanks to Emilio and everyone at BMW of Sarasota! More

I had the most wonderful experience buying my 06 325i BMW from your dealership on Thursday 01/09/14 and although the dealership was great it was the service I received from your sales representative Russ Gr from your dealership on Thursday 01/09/14 and although the dealership was great it was the service I received from your sales representative Russ Grinchenko is what made my experience so great his customer service skills are superior and if it wasn't for him I probably wouldn't have purchased the car he really closed the deal he also did exactly what he promised from the beginning for me which was the car I wanted for the price I needed it at I was working with a couple of other dealerships in the area and he was the only one that got the job done for me his professionalism is amazing and he is definitely an employee worth holding on to I promise you that the more employees you have in your department like Russ the more sales you will have and close thank you so much for such a wonderful experience More

Friendly, well dressed young man who was most helpful with helping us trade in a car and select a new one. He had all the detailed information we required . Gave us a trial ride and fully explained all with helping us trade in a car and select a new one. He had all the detailed information we required . Gave us a trial ride and fully explained all the functions of the car. Went out of his way to be helpful. It was a most pleasant transaction. He is an asset to the organization. More