BMW of Sarasota | Page 1687

Excellent service team. Great facility. Seth is a very good, very responsive service representative. I appreciated the loaner car. One suggestion: maybe in the mornings you c Great facility. Seth is a very good, very responsive service representative. I appreciated the loaner car. One suggestion: maybe in the mornings you could offer something that is more a breakfast snack and not a chocolate - type health bar. More

Quick and friendly service appointment. Scheduled routine maintenance appointment for my car. Came in and was immediately greeted. I love working with Maria. She is always happy and very Scheduled routine maintenance appointment for my car. Came in and was immediately greeted. I love working with Maria. She is always happy and very friendly. Great communicator. More

They forgot about me My service writer left and passed my paperwork to another service writer but no one ever notified me that my car was ready. I waited all day. My service writer left and passed my paperwork to another service writer but no one ever notified me that my car was ready. I waited all day. More

Very pleased with the service. Very happy with the service as I called that morning and they were able to get me in right away. I had a screw in my run-flat tire and they took care Very happy with the service as I called that morning and they were able to get me in right away. I had a screw in my run-flat tire and they took care of it. More

Great new car purchase experience Very happy with the dealership. Fastest experience I've ever had buying a new car. I've had terrible experiences before of being at the dealership a Very happy with the dealership. Fastest experience I've ever had buying a new car. I've had terrible experiences before of being at the dealership all day. That didn't happen here. Very quick close after I decided what car I wanted. Great fast trade-in done also. More

A Warm Florida Welcome for a New Yorker I recently visited the BMW of Sarasota dealership to complete a basic oil change. Noticing our service was already overdue and we made the long journe I recently visited the BMW of Sarasota dealership to complete a basic oil change. Noticing our service was already overdue and we made the long journey down from NYC, I figured it would be a good idea to visit BMW of Sarasota to keep my family riding safely. When I first arrived at the dealership on 25 OCT 2018, I was warmly welcomed by Johnny O. and immediately checked in. My service advisor, Jessica Caycedo, was absolutely awesome and super professional throughout my stay. She expedited the process for me and even took an interest in our beloved English bulldog and road trip companion, Lola. In no time at all I was on my way. Jessica gave me a full rundown of the vehicle and points of inspection. Lastly my vehicle was washed and I was shocked to see that the service dept. even vacuumed the inside (it was a mess with the dog plus multiple trips to the beach so I really was not expecting that LOL). Many thanks to the team at BMW of Sarasota for all of your help. Wish you were my local go-to in NYC but we’ll be sure to stop in again the next time we are in town! More

Well Done! This was another good experience with the service department at BMW of Sarasota. I can think of nothing that could be improved in any way. This was another good experience with the service department at BMW of Sarasota. I can think of nothing that could be improved in any way. More

Friendly and informative. My salesperson was extremely helpful and informative. I would recommend him to everyone seeking a BMW. His personality sold the car. Jesus in finan My salesperson was extremely helpful and informative. I would recommend him to everyone seeking a BMW. His personality sold the car. Jesus in finance was extremely nice, as well as Chad, More

Excellent Prompt attention, no waiting time. Service done as described. Good amenities at the dealer. Fernando, as always, provides excellent service and rappor Prompt attention, no waiting time. Service done as described. Good amenities at the dealer. Fernando, as always, provides excellent service and rapport with the clients. More

Great service again Seth goes above and beyond every time I'm in service. He communicates promptly via my preference (text), and each time has found a way to exceed my ex Seth goes above and beyond every time I'm in service. He communicates promptly via my preference (text), and each time has found a way to exceed my expectations. I almost like going into service! :) More