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BMW of Roseville

Roseville, CA

Overview
Reviews
Vehicles
4.7
714 Reviews
BMW of Roseville is the premier destination for all things BMW in the Greater Sacramento area, and is one of the largest BMW dealerships in Northern California. Located in Roseville, our dealership is proud to serve residents from the surrounding Sacramento, Citrus Heights, and Folsom areas. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Roseville has it all. Visit our website to learn more, and schedule a test drive today!
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500 Automall Drive

Roseville, CA

95661

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Showing 714 reviews

May 19, 2024

I feel like I got cheated on my recent purchase of BMW I3. The car has so many issues and now I am stuck with it. They even told to order the few broken parts but I haven't received yet. More

by msgsmg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gina, Tory
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May 21, 2024 -

BMW of Roseville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (916) 790-1990 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 17, 2024

Thank you Chris for being so nice and helpful while taking care of my car! More

by princessmyway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Cubberley
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May 20, 2024 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 09, 2024

My service advisor was great. Very informative and helpful. I believe her name was Casey but could have been Cassidy. Probably the best I have had since using your dealership i More

by JAMESBRADSHAW3203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey or Cassidy
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May 11, 2024 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 08, 2024

Rocky did a great job! Got the service done quickly and was very professional and friendly. More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
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May 10, 2024 -

BMW of Roseville responded

Hello Dan, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2024

I had a pleasant experience during my recent service appointment. Everything went as my service advisor explained to me. More

by dfeatherjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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May 02, 2024 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 11, 2024

Worst experience I’ve had at a dealership, customer service is horrible. They are there to get the most money out of you! More

by jmou15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nyphon
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Apr 13, 2024 -

BMW of Roseville responded

Hello, we are deeply disappointed by your experience at BMW of Roseville. If you'd like, please contact our General Manager at (916) 790-1990. We'd appreciate the chance to make your experience a positive one.

April 08, 2024

The dealership and especially Joshua Moore, sales person was most easy/accommodating to work with. More

by sbowdry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Moore
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Apr 09, 2024 -

BMW of Roseville responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2024

I have given this dealership many chances, and they are truly a blemish to the BMW brand. I have owned BMW vehicles and motorcycles and the customer service at this dealership is horrendous. I had bad expe More

by ZR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura and Nick
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Apr 05, 2024 -

BMW of Roseville responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 01, 2024

Great customer service! Joanna was extremely helpful and very pleasant! Great experience and love our car selection! More

by JAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanna
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Apr 04, 2024 -

BMW of Roseville responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 01, 2024

Gina and everyone else we met at BMW of Roseville were exceptional! We had a great experience and would recommend them to our friends! More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina, Rob, Ben
Report | Print
Apr 04, 2024 -

BMW of Roseville responded

Hi George, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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