BMW of Roseville

Came in on a rainy gloomy Sunday to check out their 2023 BMW x5 xdrive40i. Although the weather was gloomy and sad, AutoNation's service wasn't. I was really impressed by Brandon's customer service and pr BMW x5 xdrive40i. Although the weather was gloomy and sad, AutoNation's service wasn't. I was really impressed by Brandon's customer service and professionalism. He didn't pressure us one bit, and gave us time and space to drive and look at the car. When it was time to sign the papers, the same courtesy and professionalism were present with Cole. He explained to us all our options and was easy going, again didn't pressure or get upset when we declined some of the options. I drove 1.5 hours to this dealership because they were willing to work with me and now low ball me unlike my local BMW dealership. I highly recommend Roseville BMW and will purchase future cars with them. More

I was over 2 hours late to my scheduled appointment thanks to weather and a delayed flight. The service department was very accommodating and got me in as quick as they could and had my vehicle service thanks to weather and a delayed flight. The service department was very accommodating and got me in as quick as they could and had my vehicle serviced quickly and efficiently. More

I viewed a 2020 BMW Monday Feb 27th, wanted to buy it but it was on hold to have the roof motor replaced (convertible). Daily contact and promises of it being completed and ready for sale were maintained (s it was on hold to have the roof motor replaced (convertible). Daily contact and promises of it being completed and ready for sale were maintained (salesperson was terrific in this respect). A deposit was refused (I was committed to buying). I was called last night, Thursday March 9th and told the car was ready for my purchase. I left Palo Alto this morning to make the purchase after confirming at 9am the car was ready to be bought and an hour into the trip my salesperson called rather upset as the car was sold out from under me this morning. So, moral of the story - just know that leopards don't change their spots and regardless of all of the relationship b.s. - this is like buying something at the supermarket. BMW Roseville are still slick car salespeople that one cannot trust with a handshake or words. More

BMW ROSEVILLE was responsible for the repair of my 2015 428i after an accident, the repairs were many but the dealership was quick with the repairs, very responsive to my repair needs and overall an except 428i after an accident, the repairs were many but the dealership was quick with the repairs, very responsive to my repair needs and overall an exceptional experience. More

Great customer service good prices always professional I will recommend anybody to go in there by a car will recommend anybody to go in there by a car More

It takes too long for routine services. 4.5 hours for oil & alignment is unacceptable. When I arrived at 9:40 am I was told that there were 25 cars ahead for alignment. 4.5 hours for oil & alignment is unacceptable. When I arrived at 9:40 am I was told that there were 25 cars ahead for alignment. More

Reasonable price for the service that was performed. Very satisfied with service and knowledgeable advisor. Will take car back again when needed. Very satisfied with service and knowledgeable advisor. Will take car back again when needed. More

I was very satisfied with service advisor Jeff Brown’s assessment, explanations and recommendations for the issues that I was having with my BMW. Thanks to him and the service team, my car is running grea assessment, explanations and recommendations for the issues that I was having with my BMW. Thanks to him and the service team, my car is running great again. More

Service this time was excellent, service advisor Jeff Brown was outstanding. He took control and exceeded expectations. Brown was outstanding. He took control and exceeded expectations. More

Great service as always! I am always pleased with my visits! Nghia, is the best! I am always pleased with my visits! Nghia, is the best! More