BMW of Rochester Hills
Shelby Charter Twp, MI
Filter Reviews by Keyword
By Type
1,368 Reviews of BMW of Rochester Hills
Professional, Courteous, Knowledgeable I would recommend buying from Jason and Eric. Excellent Experience!!!! At no time was there pressure. The after sale support and vehicle re I would recommend buying from Jason and Eric. Excellent Experience!!!! At no time was there pressure. The after sale support and vehicle review was the best I have seen. More
Best experience ever in a dealership! The whole process from the first visit until the completion of the purchase was very enjoyable and easy. Frank Sands was always very attentive, answer The whole process from the first visit until the completion of the purchase was very enjoyable and easy. Frank Sands was always very attentive, answered all my questions and helped me a lot in the financing process. The entire staff was very friendly and treated me and my whole family very well. Highly recommend to all. More
First BMW for me, certainly not the last I walked into BMW of Rochester Hills a couple weeks ago, having spotted a CPO 3-series online that I'd like to learn more about. At the time I was cro I walked into BMW of Rochester Hills a couple weeks ago, having spotted a CPO 3-series online that I'd like to learn more about. At the time I was cross-shopping a similarly priced A4 and C-Class. I was immediately greeted by Brad Paris, who was very professional, polite, and knowledgeable about BMW and competing brands. We took a test drive and I was hooked. He explained all the little nuances of the car and I was impressed by his professionalism and knowledge. We talked numbers a bit and made a deal. I scheduled delivery for a few days later and drove off happy in my coupe. I'll definitely be back to BMW of Rochester Hills for the future vehicle needs of myself and my family. More
Excellent, personal sales experience. Erick the best! Have been coming to this dealership for my past 2 BMW purchases. Both times I have worked with Erick Grabruck. He has been professional, knowledgeabl Have been coming to this dealership for my past 2 BMW purchases. Both times I have worked with Erick Grabruck. He has been professional, knowledgeable, and great at giving recommendations for purchases. Everyone I have encountered has been great! I would highly recommend going here for your next BMW purchase. More
Excellent Experience Erick Grabruck was an excellent BMW representative, demonstrating knowledge and professional courtesy at every turn. I was completely satisfied with Erick Grabruck was an excellent BMW representative, demonstrating knowledge and professional courtesy at every turn. I was completely satisfied with my service and experience at BMW of Rochester Hills. More
Great Customer Service The service was outstanding. It started with the salesperson, Sammi Naomi. He made the purchase easy. He explained the ins and out of the vehicle and The service was outstanding. It started with the salesperson, Sammi Naomi. He made the purchase easy. He explained the ins and out of the vehicle and pointed out specific features the most customers felt were most useful. He encouraged us to test drive the different vehicles were considering purchasing. Sammi was very honest and direct. He was pushy and was very knowledgeable about the products. The management team at the dealership were very customer focused along with sales team. Everyone at this dealership was very friendly. More
All-around great service I only go to this dealership for my BMW needs. Just bought my 2nd vehicle from Brad Paris- I only go to him. He is patient, knowledgeable and really t I only go to this dealership for my BMW needs. Just bought my 2nd vehicle from Brad Paris- I only go to him. He is patient, knowledgeable and really tries to figure out which car best fits your needs. He is very nice. The guys in service are great too. Stuart Roehrl always goes out of his way to help you- great customer service. Steve Kwiecinski always takes care of my vehicle service and is great to work with. Overall, I highly recommend BMW of Rochester Hills! More
Excellent Experience with David David helped me and my brother each get into a new X5. Excellent service from start to finish and so easy to work with! Did not pressure me at all and David helped me and my brother each get into a new X5. Excellent service from start to finish and so easy to work with! Did not pressure me at all and helped me find exactly what I was looking for at a price I was comfortable with. We will certainly be sending our friends and family his way! More
Buyout my lease Erick Grabruck made the process quick and easy. Erick was available and responsive when salesman at other dealers were not. I felt like I was treate Erick Grabruck made the process quick and easy. Erick was available and responsive when salesman at other dealers were not. I felt like I was treated fair and with respect. I would not hesitate to use BMW of Rochester Hills in the future, and would recommend this dealership to my friends. More
Purchase from Connecticut Frank Sands made my purchase quick and easy, I live in Connecticut and found the perfect car for my wife. Frank was professional and accommodating in Frank Sands made my purchase quick and easy, I live in Connecticut and found the perfect car for my wife. Frank was professional and accommodating in every way. This is the fifth BMW I have purchased, Frank and everyone at BMW of Rochester Hills were competent, polite and knew their business without ever patronizing me or ever "over selling" anything. More