BMW of Rochester Hills
Shelby Charter Twp, MI
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1,368 Reviews of BMW of Rochester Hills
Great Pre-Owned Experience Time to trade in my BMW for a newer model. Eric Grabruck made the transaction a quick and easy experience. Thank you for the good service. Time to trade in my BMW for a newer model. Eric Grabruck made the transaction a quick and easy experience. Thank you for the good service. More
New Lease X5 Had a wonderful experience working with Tonya on my new lease. She is very thorough and handled everything! Everyone at the dealership was very frien Had a wonderful experience working with Tonya on my new lease. She is very thorough and handled everything! Everyone at the dealership was very friendly and not pushy with the sale. Very excited about my new car! Overall, I would recommend this dealership. More
New BMW 5 lease My Sales Person, Tonya Murray and the entire staff were friendly and helpful. I greatly appreciated the guidance she provided in assisting me in the d My Sales Person, Tonya Murray and the entire staff were friendly and helpful. I greatly appreciated the guidance she provided in assisting me in the decisions I needed to make from selection of the right model to choosing to lease or buy. While they seen to be quite busy, there was always time for me. More
Great buying experience! Great buying experience. Tonya was very helpful and knowledgeable. Also, very professional. She checked back with me the day after I purchased my X3 t Great buying experience. Tonya was very helpful and knowledgeable. Also, very professional. She checked back with me the day after I purchased my X3 to see if I had any questions and offered to give me a short training session on all the technology. I am one of those old guys who has my grand-kids try to teach me new technology so I will be getting back to Tonya for more knowledge and advice. More
Great Buying Experience! David Griffin did a great job making the whole experience of purchasing a car very positive. He was very patient in letting us test drive the differen David Griffin did a great job making the whole experience of purchasing a car very positive. He was very patient in letting us test drive the different vehicles and ask questions. From the very beginning to the explanation of the operation of the vehicle, David was outstanding. I highly recommend him if you plan on purchasing or leasing a vehicle from BMW. Keep up the great work, More
Used car purchase Erick Grabruck was fantastic to deal with. I found exactly the car I was looking for. I would definitely recommend Eric and BMW or Rochester hills. Erick Grabruck was fantastic to deal with. I found exactly the car I was looking for. I would definitely recommend Eric and BMW or Rochester hills. I had an excellent experience and would do business with them again. More
Excellent experience Dave made my car purchase experience smooth and enjoyable from beginning to end. Would definitely recommend others to work with Dave and would recomme Dave made my car purchase experience smooth and enjoyable from beginning to end. Would definitely recommend others to work with Dave and would recommend BMW of Rochester Hills. More
New customer - very satisfied As a new customer to the BMW brand I was not sure how to set my expectations. I was pleasantly surprised as to how nice and helpful Dave and team made As a new customer to the BMW brand I was not sure how to set my expectations. I was pleasantly surprised as to how nice and helpful Dave and team made the car-buying experience. I particularly appreciated the in- vehicle training session. Dave was patient and clear in teaching me all about the technology and functionality of my new car. All others (finance and dealership GM) were great as well. I didn't feel any pressure to buy something I did t want or need. Overall positive experience. More
Great salesperson Tonya Murray was knowledgeable, very personable and easy to work with! Her prompt response to our inquiry of the pre-owned X3 was appreciated. She ma Tonya Murray was knowledgeable, very personable and easy to work with! Her prompt response to our inquiry of the pre-owned X3 was appreciated. She made the buying experience enjoyable. More
Great Experience Purchasing CPO BMW My first experience purchasing a certified pre-owned BMW was excellent thanks to Frank Sands and the Team at BMW of Rochester Hills. I had a very hect My first experience purchasing a certified pre-owned BMW was excellent thanks to Frank Sands and the Team at BMW of Rochester Hills. I had a very hectic travel schedule during the purchase process and it was accommodated with ease. Additionally, I'm a pretty impatient person and expected the pick-up process to take some time but it was extremely quick and efficient. I signed a few dotted lines, then Frank quickly, yet patiently, helped me learn all of the key functionality, set up a few things and I was on my way. I hope to have this vehicle for years to come but will definitely be back to BMW of Rochester Hills when it's time to consider another one. More