BMW of Rochester Hills

Fast and efficient. Friendly service. Nice and clean waiting area. They always treat me like family. Bonus, they always wash and clean the car with every service:) waiting area. They always treat me like family. Bonus, they always wash and clean the car with every service:) More

Excellent experience I drove 45 mins to look at a specific vehicle, kept shopping then returned for theirs. The staff made everything happen on Saturday so I would not have to make a return trip incl specific vehicle, kept shopping then returned for theirs. The staff made everything happen on Saturday so I would not have to make a return trip including staying late. More

New 2020 X5 purchase I had an excellent experience purchasing my new X5. The staff including my sales person Tonya and the finance manager Jim provided both a professional I had an excellent experience purchasing my new X5. The staff including my sales person Tonya and the finance manager Jim provided both a professional and personal touch through out the process from ordering all the way through to taking delivery of my new vehicle. Upon taking delivery of the vehicle it was in pristine condition and my sales person took the extra step of going through any features that I had a question about an even followed up the next day to make sure that there were no unanswered questions. I would recommend this dealer ship to any one in the market for a new BMW. More

Very personal and professional staff. The instruction on the use of the new car was well thought out and orchestrated..overal a very positive experience. the use of the new car was well thought out and orchestrated..overal a very positive experience. More

Very nice and my agent was awesome thank you for great service and a warm welcome all that I came in contact with were very nice thank you again. service and a warm welcome all that I came in contact with were very nice thank you again. More

Great service, although it's expensive since at dealer. I only trust them to do work on brakes and SRC. I love that they give me a loaner car to go to work while they work on my car. Will probably buy anot only trust them to do work on brakes and SRC. I love that they give me a loaner car to go to work while they work on my car. Will probably buy another bimmer from here... More

I had a great experience. All of my vehicles needs were met. I will return. Mandie did a great job explaining all of the repairs I needed and also checked my Bluetooth before it went to be repaired. met. I will return. Mandie did a great job explaining all of the repairs I needed and also checked my Bluetooth before it went to be repaired. More

Rochester Hills BMW truly believes in being customer centric. They continue to exhibit this opportunity they have in a customer experience. A class company to engage. centric. They continue to exhibit this opportunity they have in a customer experience. A class company to engage. More

Super friendly staff along with superb customer service and great first class service work. Salesperson Richard Bell is a BMW Expert who always goes above and beyond for all his clients. and great first class service work. Salesperson Richard Bell is a BMW Expert who always goes above and beyond for all his clients. More

BMW of Rochester was a great dealership for purchasing my vehicle from. Frank Sands was fantastic, friendly, and helpful. Erick Grabruck was also a tremendous help. An all around great experience. I'm thrill vehicle from. Frank Sands was fantastic, friendly, and helpful. Erick Grabruck was also a tremendous help. An all around great experience. I'm thrilled with my first BMW More