BMW of Rochester Hills

Great sales person Richard Bell is a pleasure to work with. He is extremely knowledgeable and charismatic. He truly cares about your needs as a customer and prioritizes Richard Bell is a pleasure to work with. He is extremely knowledgeable and charismatic. He truly cares about your needs as a customer and prioritizes customer service. He made sure the experience was seamless and that I didn't drive off without knowing every feature in my vehicle. He maintains professionalism while still being personable. I would recommend Rich to anyone looking for a new vehicle. More

Great Frank helped me leave with an excellent bmw with a really great deal. Great customer service. I Would definitely come back again for future purchases. Frank helped me leave with an excellent bmw with a really great deal. Great customer service. I Would definitely come back again for future purchases. More

Flat tire Minnie was very helpful answering my questions and keeping me informed with updates. Every thing was handled efficiently and my car was returned to Minnie was very helpful answering my questions and keeping me informed with updates. Every thing was handled efficiently and my car was returned to me cleaned More

Great Service Very well organized dealership. We came in and Dominic approached us in a very nice and not pushy way. We had specific requests about the options we w Very well organized dealership. We came in and Dominic approached us in a very nice and not pushy way. We had specific requests about the options we wanted in our new X5. Seems it was a not too common combination. Dominic found one in another state and got it shipped to our region. All went flawlessly. We will buy our next BMW at BMW of Rochester Hills. More

Great service department Brought my car in for routine maintenance, the staff was great and everything was taken care of in a timely fashion. I would highly recommend this dea Brought my car in for routine maintenance, the staff was great and everything was taken care of in a timely fashion. I would highly recommend this dealership. More

Very easy and professional Always kept me in the loop regarding the status of my vehicle. I would recommend BMW of Rochester hills to my family and friends. Thank you. Always kept me in the loop regarding the status of my vehicle. I would recommend BMW of Rochester hills to my family and friends. Thank you. More

Frank did a great job explaining everything! Frank was very professional, not pushy and knowledgeable. We are first time BMW buyers and feel very confident that we will receive any support necess Frank was very professional, not pushy and knowledgeable. We are first time BMW buyers and feel very confident that we will receive any support necessary for our vehicle. Very impressed with Rochester BMW! More

Back on the road in less than 24 hrs Thank you for the TLC you showed my little red wagon Fuel pump had us stranded Even the wash was nice after the long trip in Appreciate the promp Thank you for the TLC you showed my little red wagon Fuel pump had us stranded Even the wash was nice after the long trip in Appreciate the prompt service More

Thank you for taking such good care of my car Loved that when I brought my car in for a simple service I believed I needed, that reviewing my whole system found there to be something other than I Loved that when I brought my car in for a simple service I believed I needed, that reviewing my whole system found there to be something other than I thought was needed. The friendliness and expertise of my service coordinator, Ilya was so appreciated. Thank you thank you . More

Customer service at the Rochester Bmw dealership was awesome Tonya Murray was awesome in helping in what I thought was a impossible thing myself and family are very grateful for BMW team work thanks Tonya Murray was awesome in helping in what I thought was a impossible thing myself and family are very grateful for BMW team work thanks More