BMW of Pompano Beach

Don't ever bring your car there for service. They will xxxx it up for you. My car was running perfectly fine until I brought it there for some interior cosmetic wear. Now my car has a defective battery, d xxxx it up for you. My car was running perfectly fine until I brought it there for some interior cosmetic wear. Now my car has a defective battery, damaged rear taillight, and rear bumper. How are you gonna send me an inspection after I picked up the car? I was really nice about the whole situation, but no one wants to take responsibility for the damages to my car. Piece of advice, bring your car to a place where you are respected and valued as a customer not where an advisor will hang up the phone on you. More

Car was making loud bang noise the first day I drove off the lot,took back to get fixed..after three days,they gave car back stating the motor mounts needed fixed….wrong,the car still makes the same noise.. the lot,took back to get fixed..after three days,they gave car back stating the motor mounts needed fixed….wrong,the car still makes the same noise..recieved message in car telling me to replace my brake fluid ..they would be happy to do it for 400.00 After asking around,I found out no one changes brake fluid…wanted to talk to my salesman Robert,he too busy now for me,he wasn’t too busy for me before I bought the car…disappointed to say the least…will never recommend pompano bch vista..BMW Thank you,Clare gustina-rohloff…. More

I ALMOST LOST MY LIFE or got seriously injured along with another driver, the second time I drove my BMW after Vista BMW claimed they did a full inspection and replaced my axles with new OEM parts. I went t another driver, the second time I drove my BMW after Vista BMW claimed they did a full inspection and replaced my axles with new OEM parts. I went to Vista to have a FULL INSPECTION and to have my axles REPLACED. Over a week later, I finally received my car back. Their receipt said they did as I asked. My car felt a little off but I assumed it was because I hadn't driven it in a while. I was driving north on 441; Traffic was going below the speed limit, when my steering wheel suddenly snatched from my hand towards the left and made a very loud bang sound. The car on my left tried to get away from me and jumped onto the median then back into traffic! We both pulled safely pulled over since the other cars slowed down. There was a loud metal rattling sound until I came to a stop. After inspecting my car we could see the axle was completely broken. I contacted the Broward Sheriff's Office, (BSO) and they advised me to back to the dealership and if Vista gave me any problems, to contact BSO again and they would be able to take action. The next day, I went back to Vista and all the staff kept preventing me from speaking to the Director or General Manager. I called BSO to send an officer. When he arrived and I explained, he went in there and made their Director, Don Woody speak with me. They agreed to tow my vehicle and repair the axles again. I had to bother them to get a rental which they would pay for. The next day, they claimed the reason the axle broke was because both the engine mounts were COMPLETELY BROKEN. I asked them how when they completed a full inspection. When I asked to see the video of the repairs which they HAVE TO DO according to policy, they didn't have one. NO VIDEO of my car or its repair. But they did a video the second time. When I asked Don Woody for information to file a Formal Complaint, he would not give it to me, only his email. Then he tried to intimidate me by saying, "We have a house full of lawyers". They finally returned my car with the axles allegedly "repaired" or "replaced", but now my car smokes from the tailpipe and the engine light is on which it NEVER did before. Also, the oil is going to be tested by a lab to see if they committed an act of retribution. If you value your life stay away from these people. More

We found him to be very patient and knows of what he was doing. We enjoyed spending time with him. doing. We enjoyed spending time with him. More

Samuel was very knowledgeable and helpful. He look the time to explain and demonstrate everything as well as took time to answer all our questions. time to explain and demonstrate everything as well as took time to answer all our questions. More

Beware of Vista. Made a phone inquiry and was called by dealership. I advised of price quote and asked if they could meet or beat. Quoted price and they were notable to beat quote. I thanked them and they dealership. I advised of price quote and asked if they could meet or beat. Quoted price and they were notable to beat quote. I thanked them and they called back later in day. They updated price and advised to come in would do better in person. Confirmed car was available and asked that they not waste time. Arrived at dealership and car was NOT available. Not only that, price on another vehicle with same sticker was more than quoted over phone. Go somewhere else. More

I have the pleasure of meeting Samuel Ramkisson. He has been unbelievable, he always assisting me with my questions on my 228. been unbelievable, he always assisting me with my questions on my 228. More

It has been a pleasure working with everyone I have encountered at Vista BMW of Pompano Beach. Each person has been extremely polite and helpful in my car leasing experience. Charles was the first pers encountered at Vista BMW of Pompano Beach. Each person has been extremely polite and helpful in my car leasing experience. Charles was the first person to help me find the perfect car for me and continues to be so caring and helpful with all of my car needs. He was great to speak with and answered all of the questions I had. Steven was also great to work with when figuring out all of the financial details. He explained everything to me in detail so that I made the right choices for me. Today, I got to meet with the BMW genius Samuel Ramkisson who was also fabulous. He made sure that I understood all of the cars capabilities and was another extremely helpful guide to understanding all that my new car has to offer. Thank you all! More

Robert Harris was amazing. I originally was going in for a used vehicle and came out with a new 2021. My trade in was nothing fancy but I was given a great trade in value thanks to him . After doing some nu a used vehicle and came out with a new 2021. My trade in was nothing fancy but I was given a great trade in value thanks to him . After doing some numbers we sealed the deal and I’m happy with my purchase and the service I received . Will defiantly recommend ! Also Steve in finance was so nice and pleasant to work with . Thanks gentlemen ! More

Samuel is the TRUE BMW Genius! He is knowledgable and accommodating. He spent time with me at the dealership to teach me about my new BMW and then came out to my house to give me a full lesson! My enti accommodating. He spent time with me at the dealership to teach me about my new BMW and then came out to my house to give me a full lesson! My entire experience at Vista BMW has been Amazing!!! More