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BMW of Palm Springs - Service Center
Palm Springs, CA
921 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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921 Reviews of BMW of Palm Springs - Service Center
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January 30, 2018
Great service! Stan is amazing! I always feel like I'm part of the BMW of Palm Springs family. After getting my 4th car I have no complains. Stan is amazing! I always feel like I'm part of the BMW of Palm Springs family. After getting my 4th car I have no complains. More
by RJDS
January 27, 2018
Professional, knowledgeable, courteous. Great group of people to work with. Besides their knowledge, and professionalism, they kept their word and performed exactly as they said they would. Great group of people to work with. Besides their knowledge, and professionalism, they kept their word and performed exactly as they said they would. Top notch group. More
by bmw4me
Employees Worked With
Other Employees :
Vince- Mechanic Foreman Great guy, extremely knowledgeable and very patient with me.., Ken Miller
January 18, 2018
Positive professional Friendly and helpful staff and taking care of the necessities promptly . Very communicative so we didn’t have any worries . We were treated well in al Friendly and helpful staff and taking care of the necessities promptly . Very communicative so we didn’t have any worries . We were treated well in all areas More
by Joybells
Employees Worked With
Stan Sterling
January 17, 2018
Service Quick oil change, Saturday service. Made appointment that same week. I waited in the waiting area while the team worked on my car, it was a short wait Quick oil change, Saturday service. Made appointment that same week. I waited in the waiting area while the team worked on my car, it was a short wait. More
by M
Employees Worked With
Sandra Thompson
January 15, 2018
Great response to my emergency Andrew Perez took immediate action to handle my dead battery that was charged temporarily by AAA. Received a new battery and had no down time. Great r Andrew Perez took immediate action to handle my dead battery that was charged temporarily by AAA. Received a new battery and had no down time. Great response from BMW service More
by PatM
Employees Worked With
Andrew Perez
January 12, 2018
Outstanding experience. The staff, especially my service rep Andrew Perez, was very professional and helpful. Andrew made sure everything my car needed was done and he kept The staff, especially my service rep Andrew Perez, was very professional and helpful. Andrew made sure everything my car needed was done and he kept me informed throught the process. More
by Corrales442
Employees Worked With
Andrew Perez, Service Dept.
January 08, 2018
Efficient service experience My first experience at the service department here was very positive (Bryan) and I plan to bring my car here in the future. I used the online schedul My first experience at the service department here was very positive (Bryan) and I plan to bring my car here in the future. I used the online scheduling tool, received a confirmation email and they were ready for me when I showed up. Due to my location they provided shuttle service both directions. There was no up selling attempt for services not needed and everyone I interacted with was very nice and helpful. You’ll pay dealership pricing but can trust your car is in good hands. More
by Frank W
Employees Worked With
Brian Gucacaya
January 05, 2018
scheduled service Service rep professional and courteous. Explained service scheduled. When completed, she described the details of the work that was done and pointed Service rep professional and courteous. Explained service scheduled. When completed, she described the details of the work that was done and pointed out the need for new tires. More
by Noname
Employees Worked With
Sandra Garcia
December 23, 2017
The Best Dealer Experience I've ever had! They treat you like they actually care! This kind of service is rare to find these days. The facility is excellent and their attention to detail ìs They treat you like they actually care! This kind of service is rare to find these days. The facility is excellent and their attention to detail ìs spot on. I highly recommend them More
by BMW-X5*111
Employees Worked With
Andrew, Service advisor
December 13, 2017
Excellent customer service! We are so happy with BMW - Palm Springs customer service. They always service and repair our cars exactly as needed, Chris Hepner is awesome service c We are so happy with BMW - Palm Springs customer service. They always service and repair our cars exactly as needed, Chris Hepner is awesome service consultant! More
by Patels
Employees Worked With
Chris Hapner
