BMW of Palm Springs - Service Center

Always excellent service! For the past four or so years, Chris Hapner has always delivered outstanding service. He is polite and professional, sends you updates on the progres For the past four or so years, Chris Hapner has always delivered outstanding service. He is polite and professional, sends you updates on the progress of the vehicle and greets you in a friendly manner when you come to pick up your car. More

Terrific customer experience Thank you to the entire service dept for working with us to get the car back to us after the service was completed. Stan was amazing and Veneisha was Thank you to the entire service dept for working with us to get the car back to us after the service was completed. Stan was amazing and Veneisha was even more amazing in her accommodation to work with us to deliver the car to us on a Saturday. More

Routine check up on car- reset a few warning lights My car serviced you write that needed to be reset. I made an appointment for the BMW team to check fluids and review everything to make sure the car w My car serviced you write that needed to be reset. I made an appointment for the BMW team to check fluids and review everything to make sure the car was in good condition or if I needed anything to be done More

Satisfactory Serve Excellent Service Provider Car ready on time as promised Service provider explained work to be done and was helpful attempting to resolve an additiona Excellent Service Provider Car ready on time as promised Service provider explained work to be done and was helpful attempting to resolve an additional ongoing problem still needing attention More

Regular service We had a great experience scheduling and getting the work done. Sandy had arranged for a loaner vehicle, which made it very convenient. Work was compl We had a great experience scheduling and getting the work done. Sandy had arranged for a loaner vehicle, which made it very convenient. Work was completed on time as promised. Thank you More

I bought 2 cars here, I won’t go to any other place. You are a person here not a number. Stan was very profesional and did beyond his work. BMW had 3 recalls in this car, Stan knew all about it and You are a person here not a number. Stan was very profesional and did beyond his work. BMW had 3 recalls in this car, Stan knew all about it and told me. I request to xx tires as a light was on and he took care of it. I had years ago the privilege to visit in Germany the factory while in vacation, I won settle for less than a BMW, it was the highlight of my trip, and we were there for October 1rst Festival and my husband Big 50 Bday. The museum and tour every employee should go there they will feel proud we’re they Work at ( and if a customer become difficult they might understand why, personally I know when car comes from factory is in perfect condition, hvng someone work on your car you always get nervous about it,,that they might miss or change something should not be done, or affect one of the electronics) Regardless thanks for taking care of my investment , I love this vehicle! More

Excellent service . I Always feel welcomed , Bryan is very nice and professional and always keeps me updated on my car and very understanding on the concerns I service . I Always feel welcomed , Bryan is very nice and professional and always keeps me updated on my car and very understanding on the concerns I am having with my vehicle. More

Excellent Customer Service I went to BMW of Palm Springs for the first time last week. They did an oil change, took care of a recall and did a detail on our 11-year old BMW. I h I went to BMW of Palm Springs for the first time last week. They did an oil change, took care of a recall and did a detail on our 11-year old BMW. I have never received better service anywhere. Chris was on top of the work, he gave regular updates of the progress, and he was very curtious. And the price for all the work was very reasonable. Benji did the detail. I did not think that he could get the water spots off of the car. We park our car in the driveway and the sprinklers have been hitting it everyday for a year. But Benji did it! The car looks like a brand new one! I will definitely be going back for all of the servicing of our car. . More

Car was there for five days. Service advisor was gone on my pickup day and no longer worked there. Hourly rates seem high ($200 to put in a battery). No good explanation from staf Service advisor was gone on my pickup day and no longer worked there. Hourly rates seem high ($200 to put in a battery). No good explanation from staff other than that’s the way it is. More

Palm Springs BMW Service I moved here from Chicago where the BMW Service was excellent. I have found that the Palm Springs BMW is just as good especially when your service pe I moved here from Chicago where the BMW Service was excellent. I have found that the Palm Springs BMW is just as good especially when your service person is Stan Sterling. He cares about you and your car. He is excellent. More