BMW of Palm Springs - Service Center

Great customer service. Chris Hapner was very helpful and knowledgeable. I didn’t have an appointment and helped me in a short amount of time. I will definitely go back to Chris Hapner was very helpful and knowledgeable. I didn’t have an appointment and helped me in a short amount of time. I will definitely go back to buy my next car at Palm Springs BMW. Also Michael Pope was attentive and helpful helping me choice my future BMW. Thank you Michael ! More

Excellence This dealership consistently provides great service. Their success comes from employing people who really seem to care. Chris Hapner is one of these This dealership consistently provides great service. Their success comes from employing people who really seem to care. Chris Hapner is one of these people. Knowledgeable, courteous and obviously oriented toward excellence in providing superior customer service. He gets a 10 and the dealership gets a 10 ad well. Thank you Chris. More

Chris Hapner has been professional and helpful. Chris Hapner has been excellent in his service. One of the staff that booked my appointment has not properly book my appointment , my loaner car wa Chris Hapner has been excellent in his service. One of the staff that booked my appointment has not properly book my appointment , my loaner car was not set up on the right date but Chris took time to accomodate me. More

Service Customer I brought my 2017 320i in for routine maintenance. Chris Horner has ALWAYS provides excellent service. Quick attention, efficient, professional, cares I brought my 2017 320i in for routine maintenance. Chris Horner has ALWAYS provides excellent service. Quick attention, efficient, professional, cares about me as a service customer, attention to detail, More

Customer Service Amazing! Sandra!! Thank you! I will be returning because you! It’s hard to find great customer service these day and Sandra the one in million that still cares Sandra!! Thank you! I will be returning because you! It’s hard to find great customer service these day and Sandra the one in million that still cares about people! Thank you More

Friendly.but Expensive Everyone was polite and professional. The physical space was top notch. The cost vs. the value I received for the service seemed not to match. $500 to Everyone was polite and professional. The physical space was top notch. The cost vs. the value I received for the service seemed not to match. $500 to change the brake fluid and replace a filter on a lightly used car was a lot. More

BMW of Palm Spring Sandra Thompson continues to be an awesome service representative. She got me what I needed for the service of my vehicle. I was in and out in no ti Sandra Thompson continues to be an awesome service representative. She got me what I needed for the service of my vehicle. I was in and out in no time. More

Ripoff repair prices and always try to get u ri spend more In for bmw recall —-called and said i had an oil leak and it woukd be 175$ to tell me where it was. Ripoff. Tokd them i never get service at a dealer In for bmw recall —-called and said i had an oil leak and it woukd be 175$ to tell me where it was. Ripoff. Tokd them i never get service at a dealer as too pricey. I go to europen auto in pd. Half the price Also. Get a cashier. Certainly u can afford one w ur eccessive service pricing. I have never been to a dealer where u pay the service writer More

Service Stan was quite helpful in helping me understand potential issues with my recently purchased car. Although the price was high for spark plugs, the expe Stan was quite helpful in helping me understand potential issues with my recently purchased car. Although the price was high for spark plugs, the experience overall was great. More

Friendly service I have had issues with my 330e and have been a frequent customer to the service department. Sandra Thompson is my advisor and ,along with her ,the en I have had issues with my 330e and have been a frequent customer to the service department. Sandra Thompson is my advisor and ,along with her ,the entire staff has been nothing but friendly, helpful, pleasant and efficient.... taking care of me in a timely matter that is important with my tight work schedule!! More