BMW of Palm Springs - Service Center
Palm Springs, CA
921 Reviews of BMW of Palm Springs - Service Center
Chris was very helpful and communicative, including lining up a last minute loaner if we needed it lining up a last minute loaner if we needed it More
Chris is very helpful and knowledgeable along with being kind. The dealership is very nice too. kind. The dealership is very nice too. More
Great communication and service by Savanna and the team. Thank you for everything it was appreciated Thank you for everything it was appreciated More
Responsive and easy to deal with… car was done before time was promised. Excellent work time was promised. Excellent work More
Amazing job like always, I’m very happy with the service to they do for me to they do for me More
I bring my vehicle to the dealership annually. This time the dealership dropped the ball with its lack of communication. Text messages went unanswered and the main phone line was full and not ab This time the dealership dropped the ball with its lack of communication. Text messages went unanswered and the main phone line was full and not able to accept any messages. I never received an "official" notification that the car was ready -- I had to call in and hope the call would be answered. The car was dropped off on a Wednesday morning. I knew it would need to be kept overnight. I called late Friday afternoon and was told the car would be ready within an hour and that the paperwork was being finalized. I arrived to pick up the vehicle Saturday morning -- no paperwork. The dealership's communication totally fell apart during this annual maintenance visit. I truly hope it improves. More
Personable, & car was done on time! Dealership clean and efficient. Technician was thorough and made good recommendations! Dealership clean and efficient. Technician was thorough and made good recommendations! More
Great service group and Sandy Monson always great to be taken care of by her taken care of by her More
We were out of town vacationers who had some car trouble. Ibrahim helped get it looked at even though the service center was slammed. He gave me some options and we arrived home today safely. Much thanks to Ibrahim helped get it looked at even though the service center was slammed. He gave me some options and we arrived home today safely. Much thanks to Ibrahim More
Sandra is always helpful and friendly! She keeps me updated with what is going on and is a pleasure to talk to. She keeps me updated with what is going on and is a pleasure to talk to. More