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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
922 Reviews

922 Reviews of BMW of Palm Springs - Service Center

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May 09, 2024

Service, washing and video all good. Lyft service is a plus. Bought and service there. More

by toptent
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pope
May 09, 2024

Bryan Gacayan is probably the most nicest person I have ever met. He knows and remembers us when we go for service. He is friendly, helpful and professional and always trying to go out of his way to make More

by dannann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Great experience again. Service was explained and was completed at estimated time. Clean and well stocked waiting area as well. More

by DIDICLEMENTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Excellent service! Service advisor Juan Chavez very knowledgeable and he was very helpful the whole time. More

by BLONDHI5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

They did a good job in replacing the battery but the cruise control malfunction warning might still be a mystery. A part was ordered that apparently might fix it. Although we have the car back, we’re st More

by scottbailey65
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Very professional good customer service I will come back again and recommend my friends to come for services More

by ELITEAUTOMOTIVECC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna King
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Absolutely love Palm Springs BMW and our service advisor Sandra Monson. Both are professional and great customer service. I would recommend anyone looking for a vehicle to check out this dealership. More

by Sghanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Always pleasant and helpful staff. Issues with car clearly explained including a video of the inspection with an explanation of condition of different car parts being reviewed. More

by tubertconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Had waiter appointment for Oil change. Was told one hour and it took 3 hours. More

by LABRECJ
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Savanna King
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Quick, friendly, and efficient service. Will always bring my car here for all routine maintenance. More

by slickaphonic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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