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BMW of Palm Springs - Service Center

Palm Springs, CA

4.7
922 Reviews

922 Reviews of BMW of Palm Springs - Service Center

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May 22, 2024

Always excellent! ! I have always had a great experience there. As a regular customer I’ve always been treated with the best care. More

by ANDREWMARC8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Steiding
May 21, 2024

Service was punctual, efficient, appreciated. Chris Hapner has been our service advisor for years and never disappoints. More

by LJR Views
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Service for recent appointment was excellent. Ibrahim was very helpful. Having car washed was appreciated. More

by AJORDAN620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ibrihim
May 21, 2024

Excellent service and informative towards future service recommend for my vehicle. I will be purchasing another service contract for my car. More

by MRSETHBLAZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gacayan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Great communication. It took me some additional days to get the care. Both Vince Saunders and Savanna King were extremely helpful and professional in dealing with the car More

by Homayoun Siman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Saunders and Savanna King
May 18, 2024

Sandra is always very helpful, she understands my needs and my driving habits - she is a joy to work with - More

by erincansellhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Good, professional and efficient service. Highly recommended. And would come back anytime. Location is good and convenient too More

by CKC_MOBILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Sandra was very helpful. No complaints at all. This was my first visit. Have been using an independent BMW service shop, but decided to give the local dealership a try. Glad More

by runhike1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Monson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

The service at BMW Palm Springs was way beyond my expectation At no cost to me which made it even better More

by richardmaniace
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Chris Hapner, my service advisor, was very communicative during the process in keeping me informed regarding my vehicle’s issue as well as a completion time. He was also proactive in replacing the battery i More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hapner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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